Yesterday, I had an appointment to pickup my new M3 white RW Tesla at 2:15. I arrive, and the usual nice greeting... after over an hour of waiting, I ask politely how much longer it will be? I am told my car is NOT EVEN THERE.
Now, why couldn't they text, email, phone or Pony-Express this to me before I made the 1 hour trek to Fremont is beyond reason. Not only that, but when I checked in, the nice and polite woman could have told me that my car isn't there and there isn't a chance in hell that I would get it that day.
Now, it's the next day, and after being told that Fremont Delivery Center would get back to me yesterday afternoon and this morning, still nada... not a word... no info.
Even my very nice delivery specialist is polite by absolutely no help in terms of straight information about anything.
I am sorry, but this is outrageous. I wasted yesterday and was hoping to get a delivery today (I was told yesterday afternoon by someone in support that the car was delivered).
I am really sorry that I paid with electronic transfer. I recommend that everyone not do it. Pay with a cashier's check.
(sorry for the venting)...