We got our 13 panels installed by Solar City in 2013. We live in the Los Angeles area. At the time our electricity bill was pretty low ($70/month) but we wanted clean energy. We got enough panels to cover all our energy needs plus one electric car. Our SC/Tesla agreement is a Power Purchase agreement over 20 years. We ended up having to pay about $90 a month. This seemed high especially since our kids had moved out to college by that point and we don't have AC or a pool but, it was clean energy. Our monthly from SCE was about $5, for connection to the grid.
This past month, after having sold the house, we received a "catch up" bill from SCE for $512. After calling them to ask about it, I was told that it was for all the extra energy we used over the last 11 month. Uhhhh, say what??? There were fewer people in the house than before and this would amount to $90 to Tesla PLUS $50 to SCE meaning an average of $140 a month compared to $70 before we had the panels. It almost feels like SCE is not giving any credit for the panels covering most of our energy.
The problem is that Tesla says "That's for your electricity" and SCE says "That's for your electricity" and I'm stuck in the middle with no apparent way to contest this as both are hiding behind their numbers. I feel like I am being double billed. I have called SCE numerous times but once you get transferred to a supervisor, you are being put on hold for more than 20 or 30 minutes and I need to get back to work.
What kind of recourse do we have available in this case since I don't really have the ability to say "Here is exactly how much we used, here is how much our panels produced and therefore, you, Mr SCE have no right to charge us this outrageous amount".
Thank you for any help.