Submitted by peldor427 on Fri, 2019-10-18 18:14
I have a friend that recently bought a Model 3 with 1000 free miles of supercharging. They were returning from a long trip and they plugged in at a Supercharger and it blinked red and refused to charge with no explanation that they could see. I helped them debug and in the end it was because their credit card info under their account was incorrect and they had used their free 1000 miles.
We were both a little surprised that this would prevent charging so suddenly without any explanation, but after entering their correct info via their phone, the charger started working. I didn't realize they were so strict with this - maybe this is a recent change...
I'm posting mainly as a PSA to prevent someone stuck on the road and a dissatisfied new owner.