Submitted by mikerich00 on Fri, 2019-11-08 21:30
My Model 3 was delivered early July 2019. Before driving off, I inspected the vehicle and noticed scratches on my paint. Delivery specialist said to schedule an appointment to get this issue corrected. While correcting these blemishes, Tesla buffed right through the paint in areas on my model 3 and we also noticed bubbling in the paint. To make a really long story short, my car is now going into Tesla for its 3rd repaint. My last visit to Tesla ended with me not comfortable going back in there. Not because I am afraid, but I realized I am not going to get anywhere with them and the only thing I can expect from them is conflict. I cannot get any help on the corporate level as there is no way to contact them. Can someone please help me with this situation? My brand new vehicle was in service for 30 out of the first 90 days of ownership. Anyone have ideas on how to get this issue resolved without having to waste anymore of my time talking to the employees at my local Rocklin dealership??