I have purchased used 2017 Tesla MS on 12/20/19, from 3rd party dealership (not Tesla), who purchased it from Tesla through the auction house on 11/15/19. The car had FSDC Autopilot.
Upon the software upgrade back in December the FSDC was yanked.
In January when I was in Tesla service center, I was told the feature was removed (despite the fact EAP and FSDC were listed on the Monroney sticker)- “ Tesla has recent identified instances of customers being incorrectly configured for Autopilot versions that they did not pay for. Since, there was an audit done to correct these instances. Your vehicle is one of the vehicles that was incorrectly configured for Autopilot. We looked back at your purchase history and unfortunately Full-Self Driving was not a feature that you had paid for. We apologize for the confusion. If you are still interested in having those additional features we can begin the process to purchase the upgrade.”
When I asked when the audit was done, they said on 11/18/19 (have recorded that statement in the service invoice)
Can TESLA reach in current customers and de-content the car, AFTER the car changed hands - they sold the car on 11/15/19 and "conduct the audit" on 11/18/19?
What would be next? Disable/remove options like UHFS system, Subzero package, folding mirrors,? or maybe the geofencing me since I did not pay for rights to travel outside of my city?
I know at least a couple more new owners who are in the same boat.
Looks like a Class Action lawsuit? Any ambitious lawyers here to take on Tesla?