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Ordered Powerwall, Tesla has never called

Ordered Powerwall, Tesla has never called

I ordered PowerWall on 1/24, and got an email from Tesla saying that an Energy Advisor would call me in a week. It's now 2/14, and zero response. This follows me also signing up for Tesla Solar, and having them never call me back.

Is this normal? I've been super disappointed with customer service on the energy side of the business.

lilbean | 14 februar 2020

They will call you.

axel | 19 februar 2020

Is there a way to call them?