Submitted by sevencyclist on 30. August 2019
The seals on the rear door roof of my Model X has broken down over the past two years. I went in to Tesla for service/warranty repair and was informed that the seals are wearable item and the cost of replacement is on the owners. The replacement would include both of the glass panels of the rear door roof of Model X, and will cost $2400. I do not accept that a $100,000 car should have need to throw away rear door roof for $2400 every two years. I taped the discussion with the service agent and was told to delete the video afterwards since it was recorded at private property of Tesla Service Center.
Anyone with similar issue and has been able to resolve it without paying the $2400 asking price for the design flaw and inferior seal?