When I approach car with my phone in my purse the car does not recognize it until I take it out of my purse which is inconvenient. Any ideas why and possible solutions?
move your purse closer. Also does not work in my back pocket unless I turn my hips towards the car. It is a very short distance.
It is inconvenient, but don't you take it out of your purse after you get in the car to put it on the charging shelf? Is your purse a single cavity in the middle or is there a pocket on the outside that you could possibly put it in?
Is your purse large; more like a handbag? I keep my phone in the main compartment of my purse (not a large purse) and sometimes I have to pull the purse up near the pillar to unlock the car.
My wife gave up on the phone and card and has been using her fob exclusively for at least six months now. Not the best solution for many, but she no longer gets aggravated before she even gets in the car, and is very happy with the fob.
Is your purse designed to block RFID signals? There are many purses (and wallets) designed to do exactly this. Even if is not marketed to block radio signals, it may well have that characteristic.
@Joshan Joshan's post of a couple of months ago solved my issue 99% of the time. Although it probably won't make any difference is the front of your phone facing the door? If not perhaps it will make a difference. Good luck.
I have a similar problem... when I approach the car with my iPhone in my pocket, proximity unlock doesn't work. Once I take out my phone and activate the display, the car will unlock.
I'm starting to wonder if the proximity sensor on the iPhone causes it to "sleep" such that it's not broadcasting whatever bluetooth signal the Tesla is looking for.
My wife has this issue with certain pocketbooks but not with others. It seems to depend on the thickness of the outer material and where the phone is inside the pocketbook.
some power savings modes will do things like that.
I had the exact opposite problem today. I walked into my garage this morning as always with a connected phone in my pocket and the key card in my wallet. The car unlocked as it is supposed to. However, on pressing the brake pedal, it asked for me to put the keycard on the center console. I was puzzled. So I hit park again and retried, this time it turned on and I pulled out of my garage and reached office. When I came out the car wouldn't lock. It is then I realized that I forgot the phone at home.
I am concerned about how the car unlocked, powered on and let me drive without a phone or the use of the key card. Anyone else had a similar experience.
Lately my car doesn't unlock with my phone in my hand and the app running in the background. It seems to be getting worse. I always have to fully open the app for the car to unlock. Technology for the sake of technology doesn't make it useful, think I'd rather the car used a key.
Keys, or other metal may interfere, as well. Known issue with S fobs.
Lovemym3 I once left my purse with phone on the driveway, drove to Starbucks got out and the car locked. I was shocked that the car would drive without phone or card in it. I’m more careful now. Thank goodness the kind people at Starbucks had someone drive me home and back.
I've noticed mine seems to have lost range too since updates. Notice it mainly when I walk up to the back of the car in garage to unplug. Sometimes I can just open the trunk manually and then it kicks in.
This is concerning. Wonder if the car unlocked/powered on as the purse in the driveway was kind of close to the car. My phone was at a different level in my home and the car let me pull out of my driveway. Fortunately, I did have my key card in my pocket as a backup (which I never took out) if I was truly stranded.
I wrote to Tesla they have asked to just soft reboot and if that does not work a hard reboot! How am I supposed to tell if it worked? It happened only once in 14 months.
Now my bedroom is above my garage. Could that have let that happen? It would still be unsafe I think. Say you are parked in someone's driveway and you are in proximity inside the house someone can drive away in your car? Perhaps we should activate the PIN feature.
@LoveMyM3 if that ever happens again all you need is a phone. You can unlock and start the car via the Tesla app and delete it from their phone when done. You could also call anyone you trust and have them do the same via their phone if you share the login info.
er actually that reply was for @Bennettb619
@LoveMyM3 you should absolutely have PIN to drive on IMO. As I stated above the car can be unlocked and driven with only the app. If someone guesses or hacks your password they can take your car.
The PIN adds a second layer of authentication, at least that is my hope :)
I always use PTD. I frequently leave my phone in the car so it's a necessity for me.
Thanks Josh. Good idea. I never thought of it..now all I have to do is remember my sign in and password. The joys of being an octogenarian.
I have the same problem with phone in pocket. Tesla should figure this out and fix it!!!!!
Fix what? I believe it is working as intended.
What I did that solved the problem and made it easy for my wife and that was step up and purchase the new updated key fob for the M3 with passive entrance
If I'm driving and my wife is going along, I'll wait for her to get close the M3 and open the door. That's when I open the driver's door.
With her along and the fob in her purse, I don't have to pull out the cell, open the Tesla ap, wait for the ap to update and connect to the M3.
I'm am very happy I spent the money. The fob makes it extremely easy for my wife.
Nice to know I'm not doing something wrong...It is frustrating standing outside the car looking like you don't know how to get in it! It is very fickle - I haven't been able to figure out how and why it works and when it doesn't.
As long as my purse is not more or less behind my body, the phone works 99% of the time. It doesn't seen to matter the size of the purse. On the rare occasion it doesn't work if I shift it slightly that fixes the problem.