Submitted by wisniewsk on 17. März 2020
I just found out that they will not send mobile service for just a dead 12 volt battery. They said they are not available for a day or two and won't give me a time when they will come. I have been handling this for 4 days now. The car will now be towed over 100 miles. I will not have it for I have no idea how long, no loaner, and will have to travel to get it. I was also hung up by roadside service when I asked a few more questions but I was very professional. I have an individual which on the fence with a Model 3 and I am pretty sure this will convince to not buy.