Took my pristine, low miles 14 month old Multicoat Red Model S in for its first annual service and got it back a couple days ago. This afternoon i opened the frunk to put stuff in and discovered four small dings in the hood. the first ever! They are all more like scratches - perhaps 1.5 mm wide and varying in length from 4mm to 8mm.
I suspect this happened when the Tesla service folks took the car for a test drive. The service center is in a fairly grungy industrial neighborhood near the freeway. When i picked it up the energy graph showed they had really floored it a few times. Of course, i can't be certain the dings happened while at the service center, but i am 99% sure. I drive carefully and dont get behind trucks or SUVs without mudflaps and stay off questionable roads etc.
However, I am not so sure i can trust the service center (or a paint shop that they might take it to) to do appropriate touch up, so I phoned the service center to just ask for some free touch up paint to do it myself. They agreed to that.
I have searched the Tesla forums and the Tesla Motors website for info on how to apply but with little luck. a google search for touch up paint in general yielded more info such as:
1. first clean the surface.
2. apply multiple thin coats of primer
3. apply multiple very thin coats of the touch up paint.
4. after dried, use rubbing compound to smooth out.
5. apply wax
Can i get away with just doing 1 and 3? at least one of the scratches goes down to bare metal and i understand primer should be used for that one. but if i dont use primer the worst that can happen is that the touch up paint wears off after a year or so and i have to redo? i can live with that.
The Tesla Service center took the car to a car wash (I am greatful for that) but the carwash put on Clearcoat. Something i never ask for when i take it to a car wash myself. Will the Clear Coat make it more difficult to clean/prep the scratches?
Any advice appreciated. I am not too rational at the moment as this is the first time in my life that one of my cars has been dinged while in for service!