Submitted by mdsrj on 27. März 2013
Tragedy at the Harris Ranch supercharger. Yesterday afternoon - one car ahead of us. Only a few minutes wait.
They unplugged, replaced the cable in the holder and pulled away. We pulled in, charged successfully, unplugged, replaced the cable, put a few things away in the frunk, went to get in the car and bang!the cable popped out and hit the side of the car leaving a dent.
After careful inspection, found the clip was broken off on one side and the other side was cracked just waiting to break. I was the unlucky user to come along when it decided to fail. I called Tesla. They took all my information and said the Fremont service center would call me about it. I took pictures. Waiting to see what recourse I have to fix the dent.
Hoping to save the next owner from my bad experience, I left the cable hanging
down with a note about the failed clip and possibility of a dent if the cable was replaced. This will undoubtedly be an issue at all chargers after a certain amount of use. Beware!