Submitted by EVRider on 15. April 2019
I updated my 2018 Model S to 2019.12 three days ago, and I'm seeing a new issue. On two occasions I tried to access my car from the mobile app, but it wouldn't wake up and eventually timed out with a vehicle connection error. I went to the car (in my garage) and got in, but both the instrument panel and touchscreen were off and didn't come on, until I eventually rebooted. The second time happened just a few minutes ago. Is anyone else seeing this problem?
The old problem where the car took 20-30 seconds to power up is starting to look like the good old days. :-(
Next time this happens I'll try to remember to see if the car is connected to WiFi before I reboot to wake it up. If it isn't connected, I'm probably not going to get any updates.