Submitted by dougk71 on 17. Oktober 2019
Tesla never seems to be specific as to the requirements for the remote app to work with car ( blue tooth WiFi GPS LTE service).
For example Home link needs a GPS fix. If the fix is not there it will ask you to move closer to the car.
If you car is in the garage and you are indoors it is unlikely a good GPS fix is available if you move closer but that's not what is displayed as the error.
This is in stark contrast since the honk the horn flash the lights will work if both the car and the phone are on the same home WiFi.
Next the request for service just doesn't work. I doubt this is a way to avoid a service backlog but who knows?
I definitive statement as to the specific prerequisites for each remote function would be friendly.