Forums

Here's Your chance to Tell Elon What You Think. He Tweets: "How can we improve further?" ... UPDATE: Musk Responds

Here's Your chance to Tell Elon What You Think. He Tweets: "How can we improve further?" ... UPDATE: Musk Responds

From a post on the TeslaMotorsClub forum.

https://teslamotorsclub.com/blog/2017/12/26/musk-sends-note-of-deep-grat...

text of tweet:
-------------------------
Wanted again to send a note of deep gratitude to Tesla owners WW for taking a chance on a new company that all experts said would fail.

So much blood, sweat & tears from the Tesla team went into creating cars that you’d truly love. I hope you do.

How can we improve further?
--------------------------

Please be gentle if you write.

davhud62 | 26. Dezember 2017

Still waiting on my model 3, but I would love to see a longer range. if the roadster can get 600 miles, I would love to see a bigger battery and a range of at least 400 miles a charge for all the models. I have test drove the model s and model x, can anyone tell me how the view is out of the model 3's windshield. I loved the view out of the Model x and am considering buying the model x instead of the model 3. My projected date is Feb 2019.

davhud62 | 26. Dezember 2017

I do love these car and will be one of my life long dreams to own a tesla. I will be retiring soon and I will be taking a lot of road trips and there is no car I had rather take these trips with.

Pkalhan | 26. Dezember 2017

Please ensure out of warranty repairs are not astronomically expensive. The Model 3 will be my first Tesla and I plan on holding on to it for a very long time, but if the repairs to keep it going are through the roof then it may be my last Tesla.

eeb9 | 26. Dezember 2017

My ask - beyond my established desire for a Hatchback, HUD and XM - would be for options to eventually be made available a la carte

So that, for instance, I could get premium sound and glass roof with textile seats. Or summon and self-park without TACC/Auto-Pilot

Beyond that - y’all are doing great

mos6507 | 26. Dezember 2017

Start the Model Y reservation list and allow people to transfer their 3 reservations over.

KP in NPT | 26. Dezember 2017

I gave him a couple of ideas. ;-)

I wonder what his game changer idea for the pickup is.

accentcreate | 26. Dezember 2017

Just keep it simple (stupid).

Maybe an estate/hatch/station wagon version for Europe and Australia!

Ross1 | 26. Dezember 2017

That is a really good idea, to let deposit holders on the 3 convert to the Y, and take the hell out of the production ramp for now.

Bubba2000 | 26. Dezember 2017

I own a P85 and X100PD. The front seats could be improved further, especially thigh support, arm rests. Rear seat armrests. Would like higher capacity battery like the new Roadster. Improved tinting for front windshield of X.

rxlawdude | 26. Dezember 2017

My lovely bride was not happy when I informed her that her new M3 we're picking up Thursday doesn't have AM or XM radio.

"How will I listen to my [Ducks} hockey games?" It was not a fun conversation. :-(

Garyeop | 26. Dezember 2017

Dear Elon, I would like a mini power wall with the following abilities:

Ability to lock in place and connect to Model 3 including software changes to adjust for weight and added batteries. The idea is to create the same thing as added gas cans on a Jeep.

Ability to attach to portable solar panels to create a solar generator. Possibly make solar panels specifically to fold up and attach inside the frunk of a model 3? Or perhaps create a case. Make it easy for customers to buy a solar generator for Red Cross or other charity when we buy a Tesla product.

Make it easy to connect these to create an emergency mini power plant. Example: Allow a flatbed truck to supply power to a small recovery area after a disaster.

Rutrow | 26. Dezember 2017

Tesla RV that will allow an S, X, 3, Y, Roadster, or Truck to platoon along behind.

flwrman | 26. Dezember 2017

To me there is nothing you can improve on such a great car, the Model 3 !! I am 83 and my model is on my bucket list!! I live 5 miles from the factory in Fremont and was one of the first responders on 3.31.16. Was hoping to get my car in time to take a road trip to Fla to my home town about 35 miles south of the cape, to Vero Beach, leaving in the 3rd week in March and be gone about 3 wks to a month. Hopefully it happens soon so I can get used to it !! Have been driving Prius's since 2006 so think it could be a good transition.
Thank you and your team for a great car.

NoMoPetrol | 27. Dezember 2017

Like rxlawdude, AM radio is a must for my wife, and the 3 would be her car. She's already leaning towards the Bolt (she doesn't care for sedans), and I haven't told her about the radio deficiency yet. I'm still holding out hope that, once she sees, touches and feels the 3, she will convert - and that the Tesla braintrust will have come to their senses by then and included AM.

Madatgascar | 27. Dezember 2017

It's a little early to ask; none of us have our Model 3s yet. I'll be sure to post feedback after my first road trip though. From what I can see of the photos and reviews so far, it looks like Tesla has hit a home run.

andy.connor.e | 27. Dezember 2017

Tell Elon to start developing solid state batteries that can be charged like supercapacitors. That way a 1 minute full-charge is actually a realistic reality. And no more dreadful degradation discussion/issues. No more battery temperature management system.

jdwil | 27. Dezember 2017

Giving us options that we can have without having to buy everything. Having active course control and up graded sound without having to buy the hole packages ($10,000 to get one thing out of each package). Please come out with a FOB for the model 3 and a cold weather package for northern states (heated steering wheel and mirrors)

andy.connor.e | 27. Dezember 2017

That sounds more like "i want", than whats good for the future.

eeb9 | 27. Dezember 2017

Anything that improves sales is good for the future...

Idahorefugee | 27. Dezember 2017

I'd like to install solar panels and use them to charge my model 3. But I can't have net metering where I live. It would be nice if the model 3 could be set to charge:
1) up to the first threshold when plugged in (I might set at 30%).
2) up to the second threshold based on time of day (for those with time of day rates, I don't).
3) up to the third threshold based on power production from the solar panels (or at least time of local sunrise) (I might set to 90%).

andy.connor.e | 27. Dezember 2017

I dont agree with that statement.

exPGAhacker | 27. Dezember 2017

Hahaha. I wasn't going to post anything as I was just reading through Forums while waiting on hold to talk to a Tesla technical service specialist. Waiting. Waiting. No, I don't want auto callback. Waiting. Finally rang through... and the line hung up. Son of a ....

So Elon:
1) Better telephone contact service (I own 2 Model S vehicles so this isn't my first rodeo; it's been a problem for awhile)
2) More service centers (yup, this is already an issue and Model 3 is still a newborn)
3) Less expensive car repairs for body work (We've been lucky in our house, but a friend was not... insurance companies will catch up and it will not be cheap. These puppies are astronomically expensive to repair after crashes and oopsies)
4) $2,600 for a new Model S touchscreen module? Are you kidding? (Ours went out on my wife's S two weeks before warranty ended and the SC mistakenly put it on the invoice. That could have been an ouch!)
5) The list goes on, but I have to get back on the phone to get some questions answered.

mos6507 | 27. Dezember 2017

"That is a really good idea, to let deposit holders on the 3 convert to the Y, and take the hell out of the production ramp for now."

It's been mentioned in the past. So far no hint from Elon that he'd allow this but it seems like a no-brainer and people would stop whining about the 3 not having a hatch.

Coastal Cruiser. | 27. Dezember 2017

Musk responds: https://teslamotorsclub.com/blog/2017/12/27/musk-responds-to-requests-fo...

(Should I have mentioned in the OP that you need to respond to the tweet, not the post, in order for Elon to see your request? Aw, what the hell).

jpuffer | 27. Dezember 2017

I am super excited for my Model 3 - but it looks like it will be a year or more. Could I lease a model S while I wait?!? A used one would be fine!

hammy16 | 27. Dezember 2017

I would like to able to use the display for video content off the web even it was defeated when moving. Would like to be able to view home security system on occasion.

msmith55 | 01. Januar 2018

The cost of collision repairs should be reduced, so that they don't cost 10 times as much as ICE cars. Tesla has done some work, but a lot more needs to be done.

ReD eXiLe ms us | 01. Januar 2018

So many posts to ridicule, so little time...

Meh. Nevermind.

TeslaTap.com | 01. Januar 2018

@msmith55 - A Tesla will be more expensive to repair than most bottom end vehicles like a $13K Smart ForTwo, but repair prices are about the same as other high end cars like the Audi A8, BMW i8, Acura NSX, MB SL-class, Jaguar XJ, etc. Premium vehicles comes at a price, although most of us are not buying a car to crash :)

Ross1 | 01. Januar 2018

So you got the rain sensing wipers update..albeit in beta, but how does that work without hardware?

Ross1 | 01. Januar 2018

What is next?

Mntlvr23 is offering a SEMI hat for best guess

sduck | 01. Januar 2018

My wish is that there was some way other than twitter to communicate ideas to Musk/tesla. There are these other means of communication that people use - phones, email, facebook, forums, etc. I guess I could fire up my mostly inactive twitter account, but doing so for just one purpose seems kind of silly.

Rutrow | 01. Januar 2018

"My wish is that there was some way other than twitter to communicate ideas to Musk/tesla."

Maybe try a laser light show message on the nose cone of the Falon Heavy Rocket.

george | 02. Januar 2018

@rxlawdude

> How will I listen to my [Ducks} hockey games?

Listen to the game on the NHL app on your phone. Audio will play through the car.

2015P90DI | 02. Januar 2018

1. Option for a key fob for those that want it.

2. Option for a heads up display for those that like having the option to display information in more than just one place.

3. Please, allow user to configure center screen to personal preferences, most importantly, navigation directions. On a Model S, the directions are on the left side of the screen and also on the center gauge cluster. On the Model 3 the directions are all the way to the right of a very wide screen and really do take some time to get your eyes over there, focus and read the next street you're supposed to turn on.

4. A Model X type feature that allows the option to have the doors pop open as you walk up to the car. Would solve the issue for those with their hands full. They are already electronically controlled, so probably just a software upgrade could enable them to respond to your phone (or future key fob) as they Model X doors do.

5. An option for a steering wheel with a few more buttons and controls. Minimalist approach is great, but maybe a little too far. Coming from a model S, I like being able to easily adjust the volume of the radio without moving my hands as well as being able to adjust tilt/telescope or the wiper controls or the distance of auto pilot without having to go searching for everything separately on the center screen. Fewer steps to get to where you need to go is just making something user friendly and won't requiring sacrificing the minimalist design approach. Another stalk or two hidden behind the steering wheel will hardly be noticeable. Another couple of buttons or scroll wheels on the steering wheel also won't take away from it. They can even be put on the back side of the wheel (like paddle shifters) if necessary to maintain minimalist design. These would go a long way in keeping the Model 3 very user friendly.

I've driven the car, love the car, but miss the user friendly features available in the Model S. Don't mind another $5,000 premium package if that's what it takes to add user friendly features to the Model 3.

These are just my personal opinion based on how I use a car. No criticisms, just suggestions that I think could make a great car even better.

Future item - Everyone knows I'm not a fan of the requirement to use your phone as a key fob. I don't like having to be forced to carry my big bulky phone with me everywhere I go or a thin edged credit card style key digging into me at awkward angles. A small key fob that weighs nothing is far more convenient. However, if you want to end all complaints about key cards, keys, key fobs or phones as key fobs, then how about simply adding a finger print scanner instead of the card reader??? Never have to remember to bring something with you. You could go away naked and still have all you need to get back into your car. Very extra security, can make it require two fingers.

There's been a lot of debate over the key fob issue. I think the finger print scanner option is one that nobody would have an argument against.

Ross1 | 02. Januar 2018

You miss the Model S because it is an el cheapo model for half the price. Great expectations, but Elon did warn you.

Madatgascar | 02. Januar 2018

I posted earlier that I would update when I had the chance to spend a few days with the Model 3. I’ve put it through its paces and LOVE the car. Not much to improve, but I have the following, all of which are probably solvable with OTA updates:

1. Model 3 needs camping mode!!! It’s the first Tesla where I can lie down comfortably in the back, and the only one that does not allow me to run the AC all night long!

2. Phone as key has been giving us some issues:
A. My wife often comes with me and the car sometimes recognizes her phone and starts adjusting to her seat position, which will eventually drive my knee into the corner of the touchscreen, so I need to rush to change to my driver profile before I get crushed. Not a big deal, but embarrassing with friends. Can’t Model 3 choose the phone that is coming in on the driver’s side?
B. We have multiple Teslas. If a different car is currently selected on the phone app, Model 3 will not open. Took me a while to figure out what was wrong the first time this happened.
C. When the phone is stowed in the center console, it is out of sight/ out of mind, and I have already walked away and left it in the car once. There should be a chime that reminds you to take your phone if the driver door opens while the main (key) phone is docked in the car. Also, if you switch to a different Tesla on the phone app and then leave your phone in the car, you are locked out with the “key” in the car. (Hopefully you have the valet card key.)

3. Scheduled charging and the User’s Manual are not yet available in Controls.

4. Should let the right scroll wheel control wiper speed when wipers are on.

Thanks, and keep up the good work! The car is a stunner and an absolute joy to drive.

Madatgascar | 02. Januar 2018

Note: 2B above would not be such a big deal except that it sometimes takes a while to connect. When I open the Tesla app it at first shows the Model 3 as “Offline,” though when I select it, it connects. Then under “Phone key” it says “disconnected” briefly before changing to “connected.” Add all this to the fact that Apple has just nerfed my iPhone in general, it gets frustrating.

ybbor | 02. Januar 2018

How about enabling the Spotify native app in the US. I'd love to have the choice; especially since I already have a spotify account.

Coastal Cruiser. | 02. Januar 2018

CNBC picks up on this Tesla Tweet with a pro Tesla story today:

https://www.cnbc.com/2018/01/02/elon-musks-tesla-tweets-are-a-lesson-in-...

Haggy | 02. Januar 2018

I agree that 2B can be a pain. Somehow I knew about it before it happened, but I doubt my wife would have known what to do. She has a card key and I told her how to use it, but I don't think she tried it out.

The lack of scheduled charging is a pain. In the mean time, I'm using Visible Tesla to change the charge level on schedule. When it's time to charge, I have it set it to 90%. When it's not off peak, I have it set to 50%. That should work for now.

For Easy Entry, it would be nice to know BEFORE I step on the brake pedal what profile will be selected so I don't risk getting crushed. If I have to keep my finger hovering over the screen, then there's no point in having the car select a profile.

It took no time to get used to not having a display in front of me. The only thing that's taking me time to get used to is the turn signal. I'd like to see Tesla add a "cancel" click sound to it so when I'm finishing a turn, I have something similar to what I am used to. Maybe over time I won't care, but it would be more natural for anybody who expects the signal lever to physically disengage

I also keep having lane changes cancel on me when I don't push the turn signal all the way. That might be a matter of time to get used to things, but I thought I'd be past that by now.

Haggy | 02. Januar 2018

"CNBC picks up on this Tesla Tweet with a pro Tesla story today"

If Musk responded to all tweets, I'd be fine with that. I realize it's not a realistic expectation, but when Musk gets credit for "listening to" a user based on a tweet, for something that people have been asking for for years, and at the same time it would be easy to find dozens or hundreds of tweets asking for features that don't get so much as an "I'll think about it" I think we should move past the notion that Musk comments on any tweets aside from ones for which plans are already in place.

Sparky | 02. Januar 2018

@rxlawdude, Can't you just use the web browser to get an AM radio feed?

That's an RX you can live with.

Rutrow | 02. Januar 2018

There's a super cool easter egg you get when in the Model 3 you're listening to AM radio and you open the web browser.

* hint: keep your eyes on the HUD