Submitted by suntr27 on 09. März 2018
You should think about it before you buy a Tesla, especially if you like their Autopilot feature. I can tell you it is not reliable nor safe to use at all. I had an accident while I was using the AutoPark where the car couldnt detect the wall on the right side and run over it. Got a big scratch, and Tesla of course wouldnt take responsible for that, they even told me, even if I or anyone in the car using that function and died, it wouldnt be their fault. And if I decided to sue them, well, they told me to go ahead with that because they have "4 billion dollars and thousand of lawyers to serve me", quoted from the Vancouver store manager TJ. What a wonderful customer service they have there. So I called the headquarter office, after few months talking, they agreed to refund me the money for the Autopilot option. So if you have the same problem with your Autopilot, you can ask them for refund if you dont want to use that function anymore.