Submitted by brandonm479 on 25. August 2015
So I bought a system from Solar City and finally got it installed, with one big hitch. They installed 5035 watts worth of solar panels and only a 3.6kwh inverter. I never asked them during sales about the inverter or the size of the inverter because I just assumed that it would be 1:1 ratio or something close to 1:1. The only number Solar City ever stated or put in the contract was 5035 watts.
So I start contacting people at Solar City and I've been getting the run around for a week now. People never call me back, no one follows up with me. It's really been a nightmare. Everyone seems to just keep saying the same thing, that this is normal practice. I just want them to install a larger inverter so I'm not paying for a bunch of panels that don't ever get used. I live in Las Vegas so we get tons of direct sun and sunny winter days.
Anyone else have experience with solar city or have any ideas of what I can do about this?