I'm writing this as a Tesla investor & customer, and hopefully this reach somebody at Tesla.
I was scheduled to pickup my P100DL today but had to refuse delivery upon inspection at my local Tesla showroom.
What surprised me is that the vehicle passed inspection at the factory and was deemed ready for delivery.
It was disappointing and shocking to see Tesla quality standards on the Model X.
Now, I was offered to re-enter production for a new build.
But with no assurance that the build quality will be any better I might be waiting a month for a car with potentially the same problems.
So the car is now in the Telsa repair shop for maybe 2 weeks waiting for parts, and will require a day of work.
(I was told that the falcon wings can be difficult to work on)
I do believe my cosmetic issues will be resolved. But I cant imagine this is good for the brand.
So the call for action is that Tesla need to put in place an automated quality check process.
Many cosmetic issue can be identified via automation using cameras as the car roll off the assembly line.
No Tesla car should leave the factory with problems with panel alignment, weather proofing /sealant, scratches, etc..
My impression is that if the car was passing inspection with major defects on the outside, I wonder the entire car was build with very low quality standard inside.
I will keep thinking this over, but I will most likely request a brand new build.
PS: another Model X was next to mine for delivery it showed none of my problems.
So it seem to be an erratic build quality issue.