Submitted by kgkiran on 21. August 2019
This one is really time consuming experience.
Had solar signed in Feb. Installation done in June. Activated in Aug.
All working fine, but can not have Tesla mobile app display the solar panel usage.
Tried everything, delete app, reinstall, relogin etc.
Have spent about 3-4 hours on phone call so far.
A tech rep came after 2 weeks and said everything is fine, he could see usage in the tesla side and just left.
Still nothing shows up in mobile app for solar usage. Always see the car and the solan advertisement.
Have spoken to agents multiple times and answer been "we have to update some spreadsheet, check back in 48 hours"
Really waste of time for many.