Submitted by CooHead on 13. September 2019
The handle comes out, but wont pull and open.
Works fine from the inside.
Stopped by local service facility and they said it must be a micro switch. Offered to check if they have the part and might take 60-90 minutes if want to wait. But the guy said "just use schedule service from cell phone app and they will do it via mobile service while wife is at work"
I gave him my phone and the mobile app doesn't show schedule service anymore. He was surprised. I told him it is a common complaint now-a-days (via what I learn on this forum)
He set it up via his computer there.
Couple days later wife gets a text to say they have a service ticket for her and she should confirm it via the "schedule service app on phone". She texts back a screen shot there is no choice for that on the app. They were surprised and asked that she uninstall and reinstall-->nope, no luck.
You would think the employees would be up to date on what their app is and isn't.
But she has it set up for a visit while she is at work next Monday. The advised she is out of warranty and it will be $212.
That is all