My MX which I took delivery on Thursday has what appears to be unbuffed wax/product on the hood that impacts the finished look. See video here: https://youtu.be/pPQGmcfBaLI
I reached out to the delivery specialist and they said I should talk to the sales rep (which I thought was a bit odd and shoving responsibility around). I was simply told to schedule a service appointment and told that the service reps will determine if this is normal or covered under warranty (what?!!)The soonest one available is February 2nd week. At that point I will be past my 7-day return window and I think will lose any leverage, if any, I have as a consumer.
Is this something Tesla will fix or I will end up paying for it?
The post-delivery experience has been really weird for such an expensive product. I cannot reach out to a single person who is willing to give me their time and/or help out at Tesla.