neighbor's Model X P90D was picked up yesterday saturday from Fremont factory. I got to spend several hours with the car and the neighbor is thrilled. And it's mostly a fanatasic car.
Overall impressions - excellent car - lacking as an SUV - 2nd row is narrower than my Model S (shoulder room is lacking) - 3 adults did feel cramped, 3rd row is very tight - only suitable for smaller people or children. As a cargo hauler it can't even fit a flat box for a small bench ($89 metal bench from ACE hardware) - good for costco - not good for Home Depot (bigger items).
Example: you can not purchase and carry this item home in a Model X - the box it comes in won't fit in the car…
this item comes flat boxed and is a typical weekend warrior purchase
my used $3,000 2008 Mazda 3 series fit the box just fine, and my Model S had no problem fitting the item - cause the Model S is awesome.
Factory delivery personnel were mostly un-informed
1. didn't know how the tow hitch was supposed to be hooked up - at first claimed there was no tow hitch option for a Model X
2. didn't know about the button on the left side middle seat 2nd row - claimed the middle seat could not be adjusted
3. didn't know there was such thing as a 72 AMP charger
4. was confused when the seat adjustments wouldn't work - turns out if the seat is in sitting mode (not get in the back mode) there are limits to the seat forward/back travel distance
personnel who met my neighbor/friend was mostly a paperwork monkey - but had no real knowledge of the car.
My impression is the Model X is a bigger and better SUV than most midsize SUV's - if you ignore the fact that most SUV's have a 2nd row that can be flat - (BMW X5, Toyota Highlander, Acura MDX, Nissan Murano) but if you're looking for the flexibility/cargo of a large SUV (Toyota Sequoia, Yukon, or Mercedes GL-series you will be sorely disappointed by the lack of flexible cargo space)
Neighbor has a due bill with some items on it from the factory delivery inspection - nothing debilitating from a "I can't drive the car point of view" - so good news there.
1. 3rd row seats work infrequently, get stuck often, and either won't go down/up - service center will schedule an appointment
1b. minor trim issue - the carpet on the back the seat is glued to the seat - it's coming loose and peeling…
2. Passenger side FWD seals are a bit wonky - will probably need to be reworked - service center
3. scratch/dent on one of the wheel spokes - new wheel probably
4. small driver's side wind noise front window - service center
5. sun shade for the front window - will be delivered later
6. center console trim loose between driver's seat and back of console - minor trim issue - just needs be pop'd into place, but it's hard since driver's seat is in the way - probably another service center visit (get all items on the list taken care of at once)
7. Rear trunk latch is loud and very mechanical - sounds loose - gonna ask service to inspect
8. Chrome cover for the passenger side door handle has fallen off - it's purely cosmetic - but the handle is quite ugly with the chrome missing ;-)
After driving the car - it drives like a Tesla - which is my highest praise - and the defect list from above is fairly small.
Model X win's
1. Front passenger area is the best front two seats of any car on the market hands down - helicopter window is gorgeous
2. Cars drives fabulously - smooth responsive and a joy to drive - has all the Tesla tech we've all come to love
3. Best/most comfortable front seats I've ever sat in in any car - they are fantastic - they are really really fantastic.
4. It's a tesla through and through - very very good car
5. center console is a big improvement over the S
6. Black leather is super high quality - supple feel - super lux
Model X disappointments
1. This car is _NOT_ an SUV (no folding 2nd row, severe lack of cargo room for bulky items, it's internal space is just not flexible enough to compete with the hauling capabilities of virtually any $22,000 SUV on the market - there are several everyday home depot items that simply won't fit in this car) - you'll have to take your Model S to pick them up.
2. can't fit my mountain bike (we tried) - fits fine in my Model S
3. Think of this car as a very very roomy and lovely driving Sedan - it's a bigger more comfortable higher sitting Model S - but it's not really an SUV in the sense of the "U" - utility - it's a big sedan. I'm not saying this is bad - but don't expect it to replace your Mercedes GL for hauling things. My wife thinks it's like the BMW 5 Series GT (the kinda of cross-over wagon) from BMW for their 5 series.
4. Lack of roof rack will hamper skiing - trailer hitch solution is impractical for super charging - can't back into a Supercharger spot with a tow hook mounted ski carrier (there is some disagreement on this point - as people with Model S's and tow mounted things can charge just fine - I'll concede the point but time will tell - I still posit that the storage issue is _NOT_ entirely solved by saying hang your crap off the back of the car, and regardless it could impact charging in tight spots without room to properly position the car).
5. While the FWD work - they dominate the design compromises of the car and I personally do not feel they add enough value to justify the trade offs (lack of roof mount, slow ingress/egress, lack of fast egress in emergencies, won't work if the car is dead)
6. Neighbors garage is normal two car garage with a center mounted garage door opener - passenger side FWD opens fine and detects the overhead obstacles and stops appropriately. Driver's side hits equipment hung on the wall - neighbor has various boxes (charger, sub panel, ladder and other things) hung above waist height - driver's side door thinks it's fine and whacks them (hard) on the upswing - so the doors are NOT smart enough to avoid anything that is hung too high off the floor and sticks out - and there doesn't seem to be a way to tell the doors to open and not extend out manually…neighbor and I will continue to play. Based on the configuration of the garage the driver's side FWD is effectively useless for my neighbor and the sensors aren't thorough enough to actually detect the obstacles and choose a proper opening trajectory.
Neighbor is very happy and the car is beautiful. The Model X as a car succeeds fabulously and Tesla has clearly refined what it takes to build a functional car that has the best technology on the market. As an SUV it's not a functional replacement for most the of market if you use an SUV to actually haul things.
I can say to anyone the Model S is the best sedan on the market, and meets or exceeds any expectations for a Sedan - it is hands down a class leader.
The Model X is an excellent car, and SUV like in some ways, but it is NOT the best SUV on the market - it's the best all electric SUV on the market and it's excellent at being a bigger Model S, if you want a bigger Model S with a slight 3rd row this is the car for you!
As a car it succeeds wildly.
As an SUV it's a bit of disappointment - but only from the perspective of an SUV - and hauling large items or lot of people with lots of room.
My neighbor and I have agreed we will let each other borrow each other's Tesla's from time to time - road trips with the front window in the Model X will be awesome - and my neighbor can borrow my model S when he needs to go to home depot and pick up a bulky item or haul his bike to the trail.
It's a bigger Tesla Model S, and the Tesla Model S is a good thing!