Model S

Rear Quarter Glass Breakage

edited November -1 in Model S
Last night out to dinner with friends on Telegraph Ave. Got back to car and noticed a lot more noise driving through the Caldecott Tunnel. Looked over my shoulder and saw the rear seat (passenger side) folded down. I first thought my teens folded it down until I saw the rear quarter window broken. The vandal didn't steal anything. However, in the SF Bay Area this is becoming common practice. Vandal shatters rear quarter glass, reaches in folds down seat to check for valuables in the trunk. I think from now on I might leave the cargo cover up so they can see there is nothing in the trunk without breaking my window. It was a disappointing end to a great evening. However, in the grand scheme of things it was just a broken window that will be replaced.
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Comments

  • edited June 2018
    How about we stop advertising this on here. Thanks. Bye.
  • edited June 2018
    I think if your reading these forums on a regular basis your not out committing petty theft. But what do I know.
  • edited June 2018
    충돌
  • edited June 2018
    충돌
  • edited November -1
    Hmm. @Bighorn doesn't have a lot to say for him/her/itself, but at least can say it twice.
  • edited June 2018
    Sorry about your car. It's weird noticing "normal" things happening to our fleet now. When I first got my car, it seemed like nothing happened to Teslas. No reports of theft, no breaking into, etc. There were so few on the road, it was a matter of numbers. However, it's just a matter of time before they fall victim to society's issues.

    @OP I don't think leaving your parcel shelf up will do anything. If anyone is motivated enough, they will see past that. Maybe they see nothing in the trunk but figure it's in the glove box and smash your passenger window. Bad things happen. Hope it gets fixed soon.
  • edited June 2018
    Think Bighorn is in China. :-/
  • edited September 2018
    It happened to me too and Tesla is not replacing them in the service center anymore. The authorized 3rd party rep told me there are more than 20ish Tesla came in for replacing qtr glass in their shop in past 4wks. Yes. I am in bay area...
  • edited September 2018
    @yi.chg2 My quarter window was broken in tonight. Where did you bring your car to have it fix? I am in south bay area.
  • edited September 2018
    Tesla approved body shop.
  • edited September 2018
    Went to SC this morning, was told the same thing, they no long work on window glass replacement. They gave me a 3rd part glass repair shop to call, and was quoted $1,184 for the driver side rear fixed quarter window / glass !!

    Called my insurance (AAA), and then SafeLite which quoted me $335 AAA rate to replace the same glass. How could the pricing be so much different? Now wondering how much experience Satellite installers have with Tesla.

    Can people share their pricing experience with replacing their window glass, particularly for those in the bay area ?
  • edited September 2018
    Interesting this also happened to me (drivers side read quarter glass) on Tuesday night in Montclair nothing in the trunk to begin with and nothing taken from the car. Tesla where just amazing one call and it was all set took it to San Rafeal service yesterday and picked it up today good as new and only $1,300 which is covered by insurance.
  • edited September 2018
    @SFEVER. I tried to schedule with Tesla at Palo Altos and get a called back from Tesla telling me they no longer do window replacement since 1.5 months ago. They gave me another 3rd party installer.
  • edited September 2018
    @tigerkc, I’ve heard bad stories about SF and SJ. Lucky so far in the middle (Peninsula)...cross fingers...
  • edited September 2018
    @tigerkc - I wonder if SafeLite realizes that to replace the rear glass you have to replace the chrome trim strip that runs continuously from front to back across the top of all the windows. That’s the part of this repair that I’ve heard others reference as actually the most difficult element of the repair, particularly to get right.
  • edited September 2018
    I am quite sure SafeLite's quote does not have that chrome trim in mind, and I am skeptical if their technicians have ever work on a Tesla before. So I am going with a 3rd party company that Tesla recommend. For the south bayarea, Tesla has 2 recommended companies.

    The chrome trim piece is $600, that is why the total cost is $1184.
  • edited September 2018
    Wondering if that rear quarter glass could be replaced by a [custom made] metal plate to deter a second break-in.
  • edited September 2018
    @Yodrak. - I'm sure one could come up with a way to put in a metal plate or some other shatter resistant item, but I think all that would do it just motivate them to break one of the other windows. I saw a video posted today on another site where one of the SF bay area TV stations did a piece about bash and grabs and the thieves they filmed in action didn't seem to be too particular about what window they broke, just whatever was easiest to get in.
  • edited September 2018
    "one of the SF bay area TV stations did a piece about bash and grabs and the thieves they filmed in action didn't seem to be too particular about what window they broke, just whatever was easiest to get in."

    That makes sense to me, and II would think that it would be easier and quicker to get in via a window that's closest to the inside door handle, yet the thieves seem to go for the little window that's furthest away from the handle? Clearly I'm missing something and wouldn't make a successful car burglar.
  • edited September 2018
    They don't want to open the door since that would set off the alarm. They want to pull down the seat back to access the trunk.
  • edited September 2018
    These people pulled down the seat back (thru the rear quarter glass) to look into the trunk. If they see something they want, then they will break the other window. Since I have nothing in the trunk, they left without any further damage. Two other cars were broken in the same way that evening at the parking lot. According to the police I spoke to, this is an on-going problem along the south bay cities.

    The glass was replaced today. The installer did not save the chrome trim piece because the end of it is "glued" to the frame, so there is no way to remove it without breaking it.
  • edited October 2018
    The same thing happened to me in Mountain View downtown yesterday, a block away from Castro street. Lucky I didn't have any valuables in the trunk. I think its a poor design by Tesla. Of all the places they have the seat pulldown button right next to the quarter window. I'm thinking of installing the Doberman alarm and install a kids seat in the back. Unfortunately, the quarter window is on back order. We need a high voltage feature for the whole car, enabled from the app. I'm ok with oops, warning, and take that b**** options.
  • edited October 2018
    Welp, just happened to me last night, at the Century Cinema 16 in Mountain View. I just googled "tesla model s back quarter glass" and this was the first thread. Funny thing is, while I was talking and reporting it to the managers of the movie theater (there was nothing they could do), another Tesla pulled up and had the same thing just happen to them! Makes me wonder how many others were affected that night. Then I spoke to the security guard who roams the parking lot and he says that 90% of the night break-ins are Teslas! Just FYI, my break-in was also the back quarter window with the backseat knocked down. It seems like the criminals are specifically targeting Teslas. I was also quoted something like ~$1,100 for the repair by a third party in San Mateo. I'm seriously considering getting a glass alarm system.
  • edited October 2018
    It seems businesses (and citizens) could do something like leaning on politicians to change the laws to make the crime worth fighting.
  • edited October 2018
    And in the meantime, fold the back seat back down or remove your parcel shelf so they can see in to the back of the car. Might not help, but also just might make a difference.

    I've been waiting for a report on Google or Yahoo news with video that shows an owner crawling out of the back with a baseball bat and pouring a big bucket of whup-ass on someone that just broke the window and opened the car.

    Of course that would be stupid to video. But I would volunteer to help them hide the body.
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