Model 3

Where can I find my purchase documents?

edited November -1 in Model 3
I got my Models on 07/03/2018, where can I find my purchase documents so I can apply my rebate.

Comments

  • edited July 2018
    Same Q here. I asked Tesla and they said to expect it within 3 business days after pickup. Has been that long, still not seeing it. But also want to know where it will show up.
  • edited July 2018
    You should have gotten the documents when you took delivery. Some of the documents required for the rebates (at least in California) were only given to me then. There were versions online, but they were not fully executed and signed, and were not acceptable for the rebate.

    If you were told you would not get them until later, I would call the Delivery Center. Ask them about the specific documents you need.
  • edited December 2018
    Same question. The person told me it will be available on my Tesla account. Not sure where in there.
  • edited November -1
    Online in your Tesla account
  • edited December 2018
    https://www.tesla.com/teslaaccount

    Click on "Manage" button
    On next page, Click on "View Details" link below your car
    On next page, Click on "View" link against each for e.g. "Motor Vehicle Purchase Agreement"

    But they should have given you a hardcopy when you picked up, they gave me.
  • edited December 2018
    Same here... the delivery person told me that the signed document will be in my account and she didn't give me any paper/copy. I've been checking the MVPA in my account but it does not have signatures.
  • edited December 2018
    I had similar problem back on September; I did not received a signed copy of the document during delivery; a week after delivery the Motor Vehicle Purchase Agreement link in my account page was still blank.

    I emailed my delivery specialist; within an hour she gave sent me the signed document.
  • edited January 2019
    Man, those links should be in BLUE like the rest of their page links.
  • edited January 2019
    In the glove compartment.
  • edited March 2019
    So where do we get the signed documents? Can we get the rebate if the sales contract isn’t signed?
  • edited March 2019
    So where do we get the signed documents? Can we get the rebate if the sales contract isn’t signed?
  • edited March 2019
    I requested mine online from my account using "Comments", because the ones in my online "Motor Vehicle Purchase Agreement" weren't signed. TESLA emailed me copies, but I still needed one more signed document for my State Rebate, which I got by going to the delivery center and showing them the document the State of California required. I now have all my signed documents and have received my State rebate.
  • edited March 2019
    https://www.tesla.com/teslaaccount/document-hub/show-document/order-agreement
    But they should have emailed you soft copies of the signed ones after delivery.
  • edited April 2019
    Thanks @jithesh that's far more useful than the information from Tesla support.
  • edited May 2019
    Hi

    I need to request signed copy of my model 3 purchase agreement.
    It was delivered on 12/14/2018.

    Thank you.
    PEI JUNG TSAI
  • edited May 2019
    I had a similar issue. I contact the delivery people at the location I picked up my M3 and they emailed instantly.
  • edited June 2019
    Same issue here.
  • If you follow the link Jeff D. provided, it will take you to your order, this is contained in your glovebox when you click on manage. You should be able to find everything you need under that tab.
  • edited November -1
    Look in the top right-hand drawer of your desk in the den.
  • edited July 4
    It's called the Glovebox section on the top-right. Click to expose its contents.
  • Hi

    I need to request signed copy of my model 3 purchase agreement.
    It was delivered on 12/30/2019.

    Thank you
    COREY TOLBERT
  • corey.tolbert1,

    The documents related to your car should be in your account located in the glovebox section as has already been stated in this thread. If your online account doesn't have the documents you want, then you will need to contact Tesla directly. Tesla does not monitor this forum and will not see your post.
  • I need my purchase receipt of my Tesla3 Can you please send me via email? I cannot find it in MyTesla account online
  • edited July 28
    @vijaybhatt01: No one here can help you with that, you need to contact Tesla. Did you check the Glovebox section of your account? Select Manage to see that.
  • > @apodbdrs said:
    > I requested mine online from my account using "Comments", because the ones in my online "Motor Vehicle Purchase Agreement" weren't signed. TESLA emailed me copies, but I still needed one more signed document for my State Rebate, which I got by going to the delivery center and showing them the document the State of California required. I now have all my signed documents and have received my State rebate.

    Where can I find "comments"?
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