Model 3

DASHCAM problems

edited November -1 in Model 3
I got a flash drive to use for the dashcam, and it was working great for a few days and now it just shows the little camera with an X. Any idea why it just stopped working? I can't figure it out...
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Comments

  • edited November 2018
    Maybe something got corrupted? I'd try to reformat the drive and start fresh
  • edited November 2018
    I am having the same problem. I have used a couple of different jump drives and it will work for a few hours in my case. I plug in the drive into my computer and Windows wants to repair the drive. If I repair the drive, it will work again. Or, I have to reformat the drive.
  • edited November 2018
    I had this happen and repaired the drive. Just updated to 42.3 and dashcam seems to be working even after turning the car on and off (problem that people have pinpointed as causing the corruption). So, hopefully Tesla solved this with the latest update.

    There is also a much more extensive thread on this if you scroll through the past threads.
  • edited November 2018
    I noticed the other day my dashcam icon had the black x. Would not turn on. Happened after v9 update. I'm also on 42.2. Also saw quite a few FSCxxx files in the root of the USB, not in the teslacam folder. Not sure why so many file system check files, and quite large too.

    Did a quick reformat (FAT32), recreated the teslacam folder and plugged it back in the car. Seems to be working (got the red recording dot on the icon) again. Will keep an eye on things and pull the USB occasionally to check for more FSC files (the drive was only half full, so storage space was not the issue).
  • edited November 2018
    If you have 39.7 this is a common issue. To resolve, Use Winblows Scandisk to Mac Disk Utility "First Aid" to repair your USB - it will begin working again. TO keep it working - LONG PRESS the camera icon to "pause" the recording, then you can leave your car. Remember to "click" the camera icon (you'll see red recording dot) when you're ready to drive the next time.

    If you have 42.2 or 42.3 - the issue should be resolved. I've had my car off & on probably 15 times since I got 42.2 with no issues
  • edited November 2018
    It's a known issue. You can get it work again by reformatting the USB drive when this happens.

    Software update 2018.42 fixes the issue so download and install when it's available.
  • edited November 2018
    Ninja'd by @jjgunn!
  • edited November 2018
    Yeah, I've already pulled it an reformatted once. Just hoping I wouldn't have to do that every few days. Just got the latest update this morning (the navigate on autopilot one), so I'll reformat again, cross my fingers, sacrifice a lamb, and do the hokey pokey; so hopefully it'll be good to go this time. Thanks for the help guys, this forum is incredible!!
  • edited November 2018
    There is another thread on this that discusses it more thoroughly.

    In 2018.39, the last file created before the car went to sleep would be corrupted. Starting up again, the corrupted file would often prevent the camera from starting.

    Deleting the corrupted files should be sufficient to correct the problem.

    I haven't had this issue since 2018.42
  • edited March 2019
    this will fix the issue, did it with my flash drive and now it works again.
    https://www.sdcard.org/downloads/formatter_4/eula_windows/index.html
  • edited November -1
    Yikes, lots of spam suddenly. Grabs text from other posts and tacks on a spam link.
  • edited March 2019
    might is not a spam link, but an actual fix. Go look on reddit...
  • edited March 2019
    @scherer - Sorry - didn't mean to include you. Looking at four posts raisanikolaeva91 through fsmoothskatejake0 are all spam.
  • edited March 2019
    FYI - my friend told me the fix for this and it worked for me.

    Create the TeslaCam folder in a non windows machine. I used my Chromebook, many others uses their MacBook. Been driving 3 weeks without issues
  • edited March 2019
    I am having the same problem. https://www.tutorialsweb.org/
  • edited March 2019
    If you are getting an X on your camera icon the manual (under TeslaCam section) says it's because the drive is full. Now that we are able to record with 3 cameras the 1-hour buffer and 10-minute saved Tesla Cam and Sentry Mode files will eat up storage space quickly especially if your drive is very limited capacity. Only thing to do is either buy a larger flashdrive or keep up the maintenance aspect of deleting files and reformatting periodically.
  • I am facing the same problem currently https://litebluee.us/
  • edited April 2019
    I had gotten the x with the drive not even 5% full. Corrupted files.
  • If you use sentry, it will fill up the disk. Doesn't loop like the dash cam does. Either wait for the update to provide the sentry loop feature or in the meantime get 128 storage or higher. Will still fill up but will take longer.
  • edited April 2019
    Need help sitting up the dash cam. I am using an apple computer. Have a SanDisk 256 ultrau usb 3.0.
  • edited April 2019
    Need help sitting up the dash cam. I am using an apple computer. Have a SanDisk 256 ultrau usb 3.0.
  • edited April 2019
    For Mac....

    Go into Disk Utility - Format 256GB as MS-Dos. (It's Fat32). It may already be done. My SanDisk format was correct from factory.

    Create folder "TeslaCam" (Capital "T" & "C")

    Insert USB into front USB port (either port should work)

    Wait until you see familiar red dot (recording). Simple
  • edited April 2019
    @jarlt1950 - I've written step-by-step instruction here for Mac (also for PC). Very simple to follow and setup with pictures. Hope it'll help you: https://hellovteq.com/blogs/tesla-news-and-tips/how-to-format-a-micro-sd-card-or-a-usb-flash-drive-mac
  • edited May 2019
    My drive is filling up with random videos, both while driving and while parked in Sentry Mode. Both the recent clips folder and saved clips folder have a bunch of video files.
  • edited November -1
    With the addition of the side cameras, everyone needs big drives now. You can get 128gigs on Amazon for around $20. Some people say you need faster ones, but the Tesla is a USB 2.0 connector, so ~50 MB/sec is going to be the top transfer speed the car can handle Don't bother with a USB 3.0 that can handle 300MB- wasted money unless you're hoping the Roadster can support USB 3.0 :)
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