We got our key fob on Saturday. After inserting battery I paired it with the Model 3 and tried to use it. It would only lock the doors but nothing else worked.
I replaced the battery with a new one, deleted the key and reinstalled it 3 times. Each time I got a text fromTesla that said an unknown key was paired with my car and to contact Tesla service.
Called Tesla service today (30 minute wait) and was told to bring the fob into the service center, so it could be reprogrammed. I am about 2 hours away from nearest service center and do not want to drive 2 hours each way for a glorified key card. I explained this to the service agent who transferred me to their Dublin facility so they could send a service truck. ???. Dublin said one hour wait time and did I want a call back.
I've waited 3 hours with no returned call I thought they would just send me a replacement key fob. Guess I now own a $150 key fob that don't work. What a rip!