I have had three total referrals, taking delivery in the following order (10/1, 10/9, 10/15). I received the first award (the RadioFlyer car at the time) and redeemed it, but haven't received the second or third award yet. I assumed this was just the typical delay and waited patiently. My coworker who also has three referrals (the third of which took delivery yesterday) already sees all three awards available to pick in the Tesla App.
Is anyone else having these issues? Seems like they made the system more automated by browsing previous threads, but it just baffles me why I referrals received deliveries well over a month ago and I don't see any awards whereas my coworker's referral received yesterday and the third award is already visible in the app..