Model 3

Long term reviews of Model 3 - 1year minimum.

edited December 2018 in Model 3
Rules for the thread are simple - Only folks who owned the car for over a year are encoraged to post.

Not even words of encouragement are appreciated from others. (Hoping to keep the thread clutter free)

Questions to the reviewers are OK, please keep them specific, short and related to the review provided.
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Comments

  • edited December 2018
    At the risk of breaking your precious rules, there aren't many people eligible to fulfill your request. At Dec 24, 2017, only a few thousand 3's had been delivered, and many of those were bought by employees.
  • edited December 2018
    @creativeguy +1, This thread needs to go forward in time 1 year from today.
  • edited December 2018
    9 month owner here. VIN 99XX. Flawless car; still as much fun to drive as the day I picked it up. Loved it so much, I traded my S in for a P3D+. Love that car even more. Am putting some 18 inch rims with snow tires on it to drive it up in the mountains for some skiing. Love all around.
  • edited December 2018
    Three month owner.

    Pretty good car. Not perfect.

    Fogs up too easily.

    No sunglasses spot.

    Fingerprints on trunks. No easy way to close frunk at all.

    The car handles are stupid. Look cool, but stupid and finger prints are everywhere. When you are in the dark you just want to feel for the handles. Hard to do here. Bad functionality.

    Not a fan of the UI, especially for the air.

    Wish there were programmable buttons on the bottom of the screen.

    Hate the card and lack of key fob bullshit. I understand wanting to change for tech, but very irresponsible to not ship with key fob.

    Wipers functionality being in the screen is terrible. Absolutely terrible.

    Glove box being tied only to screen is not good.

    Sometimes cool tech is a step backwards in functionality. It all looks very cool to have no buttons anywhere really, but you really miss them when you want to adjust your wipers without looking at a damn screen. We just aren't there yet.

    I think Elon understands this in general now, as he realized humans were better than robots in building his cars. He needs to understand the same is true for fine tuning air or wipers in the car.
  • edited December 2018
    Three month owner.

    Pretty good car. Not perfect.

    Fogs up too easily.

    No sunglasses spot.

    Fingerprints on trunks. No easy way to close frunk at all.

    The car handles are stupid. Look cool, but stupid and finger prints are everywhere. When you are in the dark you just want to feel for the handles. Hard to do here. Bad functionality.

    Not a fan of the UI, especially for the air.

    Wish there were programmable buttons on the bottom of the screen.

    Hate the card and lack of key fob bullshit. I understand wanting to change for tech, but very irresponsible to not ship with key fob.

    Wipers functionality being in the screen is terrible. Absolutely terrible.

    Glove box being tied only to screen is not good.

    Sometimes cool tech is a step backwards in functionality. It all looks very cool to have no buttons anywhere really, but you really miss them when you want to adjust your wipers without looking at a damn screen. We just aren't there yet.

    I think Elon understands this in general now, as he realized humans were better than robots in building his cars. He needs to understand the same is true for fine tuning air or wipers in the car.
  • edited November -1
    Picked up car on 12/27/17. About 12K miles. Still solid, no rattles. Average 211 Whr/mi in SoCal weather. 264 miles of range at 80% charge. Tires still in good shape, although rear tire is wearing out faster. Paint still looks new (hand wash/wax only). Seats show no wear. Took car in early because FM radio didn’t work. Haven’t need service since. Had phone issues early but is now 99% reliable. A couple of times, car didn’t startup right away. But never been stranded or needed roadside service. Use AP 75% of the time. Uneventful, only had to take over one time because of poor lane marks. Overall, the car still drive/feel like new. But the car is much better now with the software upgrades. I still get excited driving it everyday and the thrill of acceleration never gets dull.
  • edited December 2018
    Picked up car in Aug 18 only after a delay because the car wouldn't drive off the truck. Drove it home, 156 miles, and it died in the garage--towed back to pickup point. Three month later, the car died, again, and towed to repair facility. Hoping it doesn't die again. Small rattle near the left side of the steering wheel/dash area. Holding my breath...hopefully not too long!
  • edited November -1
    @jlxjl
    Not good enough, according to the OP. My 28k miles don’t qualify either:(
  • edited December 2018
    @Bighorn, that’s a lot of mileage between your MS and M3. Have the batteies degraded much? My wife MX lost about 10 miles in 2.5 years, but I haven’t noticed any on my M3.
  • edited December 2018
    @jlxjl
    My S was down 31 miles (11.5%) at 197k miles when I got a new battery for a secondary issue. My 3 started at 310--I drove 23k miles the first two months and saw my range drop to 299, but it's subsequently gone back up to 307+
  • edited December 2018
    Wow. I posted even though I wasn’t allowed to. The forum let me through! Woohoo!
  • edited December 2018
    @lilbean
    How's the weather there is CA? We're headed east a day early because of Winter Storm Eboni. I'll be taking my Long Term Model S.
  • edited December 2018
    23k in two months? Wow!
  • edited December 2018
    @shawn
    Yeah, kind of nuts. I think it was 5 or 6 days between Mexico City and Aulac, New Brunswick! Was trying to hold on to first place in the Supercharger challenge. (I did)
  • edited December 2018
    @bighorn/others,
    I thought my own 27.4k/11months shouldn’t qualify either :P

    I was hoping that the first wave of reviews start trickling in soon enough. There are already a few (just a few) who should qualify for the thread rules.
  • edited December 2018
    I drove about 5000 miles all of last year. And about 7000 miles total this year.
  • edited December 2018
    It's official: hijacked thread ; )
  • I dont qualify to post here til tomorrow.

    For now I will just say 365 days, 39,553 miles and 8* out of 10*.

    Stay tuned for more tomorrow.
  • edited December 2018
    10 month owner, VIN 53XX. Still in love with it.
  • So today, marks my 366th day of ownership (Leap Year) of my Red LR Model 3 RWD +PUP +EAP + 19” Wheels, VIN 001895, hereafter known as Solo Cup.

    I rate the experience 8* out of 10* overall.

    I ordered Solo Cup the day before Thanksgiving and picked up the day after Christmas. The order process, financing arrangements, delivery and pickup were all fine and there were no hiccups of any significance along the way. The first advantage of being one of the first non-employees was that the delivery specialist was able to spend as much time as was needed to ensure that we knew everything about the car that we needed to know, including things like setting up phone keys etc.

    We noted a couple of minor flaws such as the charge port door was reporting as “Open” on our phones but was closed in reality.

    Naturally the first song I played as I tucked in behind my wife, in our Model S, on the freeway for the drive home was “Red Solo Cup” by Toby Keith. It took about 40 miles for EAP to calibrate and become available but otherwise it was a reasonably uneventful first drive.

    On the 3rd day it was time for the first “Road Trip” of any significance, as I headed from Pasadena CA to Las Vegas NV. I experienced many problems with EAP on this trip as the parking sensors were blinking like crazy with no cars around me for hundreds of yards. Multiple hesitant lane changes or half lane changes with aggressive cancelation and swerving back into my original lane etc.

    This trip was also when I discovered just exactly how horribly uncomfortable the car is to sit in for more than 2 hours at a time. Also just how stiff the suspension was as every little bump was felt throughout the car.

    At the completion of the road trip I decided to give Solo Cup its first hand wash and that is when I noticed the paint flaw of a couple square inches of “Orange Peel Effect” on the driver side rocker arm.

    A day or 2 later my wife pointed out that the driver seat was not moving back and forth when switching to her profile. She could move it back and forth with the controls, it just wasn’t moving automatically according to her profile.

    It was also noted during these first few days of ownership that the phone key was pretty much useless and walk away door lock was completely useless.

    So after 10 days of ownership, I took Solo Cup and her laundry list of issues to her first doctor appointment with the Burbank Service Center and was given a loaner S75 and they kept the car for nearly 2 weeks to complete the repairs. Most of that time Solo Cup was actually at a Tesla Body Shop in Buena Park for the paint repair.

    When I got the car back all the issues were either resolved or I was told that future software updates would resolve.

    After getting the car back, I drove for 2 more weeks or so before returning to the Burbank S.C. with the next list of issues which included a squeaky steering wheel, horrible suspension rattles that made it sound like the car was basically going to fall to pieces with each bump or rut in the road that I ran over, 12v Battery errors, horrible alignment issues and a few other things all minor but they add up like the glove box just randomly popping open.

    This was the next advantage of being one of the first recipients of the Model 3. Service Centers were not completely overwhelmed like they are today. I was given another loaner S75 and I was without my car for another 2 weeks or so as various electrical problems were detected and needed to be repaired before they would give the car back in addition to the other problems.

    So 2 months or so into ownership and essentially Solo Cup had been in my possession for just half of the time and the other half it was in the shop. After a week or so in Service the manager at Burbank began giving me calls with my status updates and trying to bend over backwards to make it seem as if he was sympathetic to me being without my band new car for so long. He kept offering me “Free Detailing” and asking if I wanted any other “SWAG”. For example, he gave my wife a Tesla Jacket which was pretty cool of him but he never came through on the jacket he promised for me.

    However, when I picked my Solo Cup up after this 2nd extended visit, I was furious. Turns out that when Tesla Burbank offers to “Detail the car inside and out” what they really mean is destroy the car. There were scratches all over the center console and the entire exterior of the car was covered in swirl marks that were not there. Every attempt to get these resolved were completely ignored by Tesla Burbank, including in my communications directly to the manager.

    So I crossed Burbank off my list of Service Centers that I would ever return to and started taking the car to Agoura Hills Service Center which is just a little farther from home but was like a hidden gem in the world of Tesla SCs since they were still pretty new and nobody knew about them. My first appointment there was for another 12v Battery issue, tire rotation, UMC cable swap and to find out about the suspension fix for cars like mine that were built before Christmas day to try to smooth out the ride a little bit.

    Everything was taken care of pretty smoothly and within a few hours and I got the suspension fix scheduled for a week or 2 later and that appointment also went off without a hitch. That is also when I was told that my BlackVue was the reason for the 12v battery problems I had been having. I guess the 12v is much different in the 3 than the S as we have never had any problem with our direct connection to the battery in the S but the 3 doesn’t like that. Since then though I have taken to unplugging the BlackVue any time that the car is parked at home.

    Since the suspension fix in March or April, I have not had any unexpected problems with Solo Cup that required a service visit until just about a week ago. Otherwise, I have taken the car for all the routine maintenance such as tire rotations (I do those at America’s Tire now for free vs the $90 that Tesla wants to charge) and I have had 1 brake fluid flush at 25,000 as recommended. I have also had Safelite repair a fairly significant chip in the windshield.

    So what happened a week ago? Well now every time Solo Cup is cold and backed out of the garage, the brakes make a horrible squeal! It goes away within seconds but it is really bad. Hopefully it is just dirt but we have an appointment next week to get it looked at. I made the appointment online and got the earliest available which a year ago would have been the next day but now is 10 days out. I followed up by calling support to see if I could get a “Ranger” to come to my house instead, because I am under Doctors orders to not drive for a few more weeks due to a recent foot procedure. So without a Ranger visit, my wife is going to have to take a day off of work to drive the car (with potentially bad brakes) for the scheduled service visit.

    I was told by support that it looks like there have been other regenerative braking issues recently and that it would be best to have a Ranger come out and evaluate as well as arrange for a flatbed if necessary. I was told that someone would give me a call within 48 hours to arrange that Ranger visit. Unfortunately it has been almost a week now and I have not gotten that phone call yet.

    So why do I give the car just 8* out of 10* at the start of this review?

    The seats are the worst of any car I have ever driven or riden in in my life. I drive A LOT and I can’t be in the car for more than 2 hours without experiencing terrible back, hip and knee pain which sucks because often my commute is 2 hours or longer.

    The evil people in Burbank that destroyed my Solo Cup inside and out and still to this day have refused to acknowledge that they did so and make things right.

    The terrible implementation of the 12v battery system that doesn’t allow for something like a dashcam that draws minuscule amounts of power.

    When I supercharge, I have frequently had my credit card charged more than the amount on the display. If gas stations did that, they would be in a world of trouble from the county department of weights and measures but Tesla gets away with it with impunity.

    I love most everything else about the car. We have made multiple trips throughout California, Arizona, Nevada and Utah with the car but most especially I love that since we are a 2 Tesla family that we have gone the entire year without pumping a single penny of gasoline into a car.

    My wife’s previous car to her Model S was a Scion xB that got 30MPG. My previous car was a Camry Hybrid that got 37MPG. She drives an average of 25,000 a year and me, let’s just call it 40,000 for the year. Average gas prices in our area have been about $3.50/gallon I would say. If my math is correct that is $6,700 that we did not spend on gasoline and therefore deprived terrorist funding nations like Saudi Arabia of this year. (By the way, that is our reason for going electric / solar. Not “Climate Change” or any other stupid hoax. All about depriving terrorist of as much money as I am capable of.)

    A full charge to 100% still gets me 310 miles of range and I have averaged 238 Wh/M over my 39,553 miles.
  • @Charles- if you knew then what you know now, would you have waited for some of the kinks to be worked and avoided some of the early adopter misery?
  • @Lonestar10_1999 - No, not at all. Many of the problems I experienced are still being experienced by new owners. Big difference being where I was able to get problems resolved with next day appointments (even though Tesla had the car for 10-14 days to fix) today people in So Cal are waiting many days / weeks just to get in the door of the SC.
  • I read on this forum that the seats have improved in recent vintages of the M3. @charles- have you resolved the seat comfort issue?
  • edited December 2018
    @Bighorn The weather is perfect: beautiful, sunny, 60s with a gentle breeze.
  • @Lonestar10_1999 - If they would swap seats for free like they did with the early suspension fix, I might give it a shot. But I have sat in newer 3s and while there is certainly a difference in the seats I have not sat in one on the open road for 2 + hours and without doing so I certainly would not pay for seats that MIGHT be more comfortable.
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