I qualify for the level 3 reward including a choice of arachnid wheels or a week with a new Tesla. After numerous email and phone calls over the last 5 months, still NOTHING from Tesla about how to get this corrected. My reward loot box has 2 chargers or kiddie cars and one week with a Tesla but the choice for the wheels is missing. Now Tesla says we must claim rewards by Feb 28 or it's gone. I have purchased 3 Teslas and solar but this is the most frustrating issue experienced with Tesla.
Does anyone have experience with getting them to fix this or a contact phone number for someone who can resolve the issue?