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Model S

Great customer support!

Silver2KSilver2K
edited November -1 in Model S
Every time I got into my car the music would blast at volume level 11. Every time I put the car in reverse the music blasted. Every time I called the sound blasted to max. This issue was getting out of hand!

I tapped on the T on my center screen and tapped on the customer support number. I spoke to a support rep about the issue and was told they would email an engineer about the issue. I was thinking "I'm going to live with this for a while!". I get an email from the rep for a timestamp. I send him timestamps the whole day.

That evening the sound issue was resolved!

Excellent service!

Comments

  • barrykmdbarrykmd
    edited May 2019
    Your car was revolting against the revolting shorts you wear in it.

    BTW, how was it resolved?
  • Silver2KSilver2K
    edited May 2019
    I'm sure they remoted into my car and took care of it
  • Mathew98Mathew98
    edited November -1
    They also deleted all the short short selfies you took for the sake of indecent exposure...

    Stop posing in front of your ride!!!
  • dougk71_98361441dougk71_98361441
    edited May 2019
    How helpful are the above posts. Really!
    This isn't a comedy channel and even if it was a comedy channel the above attempt at humor is very childish and very likely would be rejected.
    Please respect other owners posts and don't attempt to make fun of them you're not often funny.
  • Mathew98Mathew98
    edited May 2019
    The above comment has no place in the realm of an ongoing saga between @silver and the rest of the world. If you only arrived at the scene recently, just watch and observe how the forum frat brothers interact.

    Psssss - this is not the Martha Stewart channel.
  • Silver2KSilver2K
    edited November -1
    Mat or anyone can drop by my posts and leave something funny at anytime :)
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