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Free Unlimited Supercharging Removed Without Notice?
2014 P85 lost free supercharging a couple weeks ago. Didn't notice until suddenly charges appeared on account and I received emails asking for payment method. As most here are probably aware all P85 prior to 2017 came with unlimited supercharging that transferred to next owner, I'm the 2nd owner. Anyone else experience this? Phone support was unable to assist and said I would have to wait on response from email support, few days with no response.
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Agreed, they can do what they want with their CPO cars as they own them and can remove wheels, AP and whatnot, but to take something away from someone who owns the car isn't right. Unless of course there's documentation somewhere relating to that particular car that says they can.
I responded insisting this be escalated for an official justification as this contradicts not only the original terms but also the terms displayed on my Tesla account after I purchased the vehicle.
Perhaps they want to keep it to the first owner - so the only way to get free unlimited is to buy it new from Tesla, or get one of the early cars with transferrable free unlimited in a private sale.
I think you have a claim against the third-party seller since it is missing an important feature they sold you.
I think there's a claim against Tesla, for changing explicit terms without notice.
This is just another installment of Tesla has no idea what it is doing and as mentioned above, a new gimmick almost every day. I'll add, a new buggy update once a week. This is a complete breakdown of C3 (Command, Control, Communication) within the company which seems to charge off in forty directions at once. They must get this under control and they need to do it now.
And while I'm on it, what the hell would be wrong in offering unlimited supercharging as an option for say $4k? Pay once and never think about it again. Even lay out terms so that it ends when you sell or trade the car. Be transparent about it, not changing terms in the middle of the night. Since only a few would ever use that much energy (even at 0.28/kwh), this would be a great way to bring in extra cash which would not have to go out in goods or services right away. Offer it on all models. It's a no-brainer, unless one is in Tesla management.
IANAL, but how would he have a claim against Tesla with whom he has no contract? The third-party also has no contract with Tesla. Isn't it the original owner who would have a claim against Tesla?
Regardless, I think it is petty of Tesla even if what they are doing is legal. They should simple have all the old cars keep free supercharging until Tesla buys them.
Does Tesla now have an obligation to transfer it from the dealer to the next owner, or would the dealer's FUSC say it is for as long as they own the vehicle?
They can't simply change their mind and change contract terms without agreement from the owner of the vehicle. If I take my car in, they can't say, we don't want you to have a 100D battery, so we changed it out for a 60 kWh battery. Supercharging was treated as a tangible option, not a temporary service benefit. Just like AP or FSD. Again, if they own the car, they can do what they want with it, but if they haven't owned it since it was new, they're in the wrong. Wouldn't be the first time. Just need someone to stand up to them so they correct it, which they've done in the past when they've tried to make similar moves.
consumer and contract law, I don't practice in that area of law.