Model 3

Where did my Rear Heated Seats go?

I swear, I turned this on several times for my daughter who sits behind me while I drive. She could get cold at times and would ask me to turn on the heated seat. Today, I couldn’t find it in the AC tab where it used to be. Last time I turned it on was before the recent update. Did anyone notice this? Should I call a service rep?
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Comments

  • edited September 2019
    Yeah, I noticed it changed recently... I just went out to my M3 to find/remember where it went to.

    On the screen, click/touch on the "fan" icon that brings up the air conditioning, heater, fan dialog/app.
    On the far left, you'll see two tabs... the top one is the fan (that's the tab you're looking at now).
    Click/touch the lower tab - the three squiggly lines. There ya are! :-) The seat heaters.
  • I used to see it below the fan tab. Now it’s gone.
  • edited September 2019
    @cannislanda1, did you possibly not pay for the premium interior and just got downgraded to what you paid for?
  • CSTCST
    edited September 2019
    Tesla-screen, https://tesla-screen.com had direct controls to those seats. Give it a try.
  • edited September 2019
    I am wondering the same. Just recently i was able to activate my rear heated seats using the left side tab under the AC controls but now the tab is gone, and i noticed as well on the mobile app, the little squiggly lines that allowed me to turn them on from the climate option that they are gone. Is it possible that Tesla downgraded me? I have the SR+
  • edited September 2019
    SR and SR+ come with partial premium interior which does not include rear seat heaters. If you had them previously, then yes, they've been removed via software. Among other things, you also have some speakers that are not functional even though they're physically there.
  • edited September 2019
    Disabling hardware that's already in the car seems ... well, STUPID is the word that comes to mind. Sure, it may not have been part of what was intentionally intended to be there for the SR+. But it's there.

    Giving customers more than they thought they were buying? Cool! Taking away a feature that's perfectly functional? Seems more like vindictive.

    After all, it's not as if anyone was out there saying "Gee, now that I've learned the seat heaters work in the SR+, there's no need to order the LR AWD."
  • edited September 2019
    @Devilstower I hear ya... I'd be okay paying a small fee to activate inactivated hardware. Maybe this is something Tesla will offer in the future.
  • edited September 2019
    I used to see all of the seat heaters available to turn on from the app, now once you raise the temp past 70 degrees the 2 front seats show up only. Don’t think I’ll be buying those back unless its part of a package you have to buy to get other things. This brings me to wonder how this will be rolled out once YouTube and Netflix are offered. Those of us without premium connectivity never had the web browser in the first place and i’m Guessing we’ll have to buy that too in V10.
  • edited September 2019
    "Disabling hardware that's already in the car seems ... well, STUPID is the word that comes to mind."
    Unless they intend to, in the future, permit owners to "upgrade" to activate the software disabled functionality.
  • edited September 2019
    That’s unfortunate but we noticed the same thing. Rear seats no longer get heated. The menu that used to be on the screen is hidden now. I wonder if all new owners have this sort of features enabled first and then after a short period of time some of the features simply disappear. And i don’t recall that Tesla mentioned this anywhere. Interesting. Hope, they will not disable other things in the future, saying that we have to pay now.
  • edited September 2019
    This sounds like the drug dealer model of business, at first it is free! Then when you are hooked, they want you to pay.
  • edited November -1
    @Devilstower, You could say the same thing about AP and FSD then. All the hardware and software is in all of them. You just have to pay for the key to unlock the features.
  • edited November -1
    Yes, Tesla specifies which features come with each trim level. No, they don’t specifically state that if you have a feature activated that isn’t included in your trim level that it may be turned off. You don’t need to hope that included features won’t disappear.
  • edited September 2019
    Just like test equipment...all the hardware is there and they give you a trial for an option, you get hooked and they say great that will be $50k please!
  • edited September 2019
    @gmr6415 there's a huge difference between selling the FSD option and disabling seats and speakers. No one gripes about having to pay for professional software -- for example, I had to pay to get Office on my PC. However, should Microsoft decide that they were going to turn off some of the keys on my keyboard in their latest update ... that would be an issue.

    There's also the little matter that Tesla will allow me to buy FSD, but won't allow me to turn back on the speakers and seat heaters they have purposely disabled. Seriously, if Tesla had an option -- say $500 for an "interior upgrade" -- I would buy it. But turning off functioning hardware without providing any option doesn't benefit anyone, and only generates irritation.
  • edited September 2019
    I paid 5k for my premium interior why should anyone get it for free or at a discounted rate, but again Tesla does reward the late comers with price drops.
  • edited September 2019
    Boohooohooo, next time purchase what you intent to have, getting mad about not having something you were not ever supposed to have is childish.
  • edited September 2019
    This reminds me of the Model X that had the dynamic spoiler with the premium package. The early models that weren't premium got it and then a software update made the spoiler fixed. Now the spoilers are fixed on all of them.
  • edited September 2019
    “ Now the spoilers are fixed on all of them.”

    On all the new ones, not the existing ones that were supposed to have it.
  • Good Morning, same with the heated seats here. A little confused as to why they put them on and take them away. It is a brilliant business model though....give people something to get them used to it, take it away...and then have them pay to get it back. It is a sure fire way to get people annoyed. I do however agree with some of the posters above. If I did not pay for it, probably should not have it. But...at least give people the option to "opt in" or "opt out". Just my 2 cents. Overall though, extremely happy with my model 3. Refined, fun and extremely awesome.
  • edited September 2019
    @jennifermaclean, "It is a brilliant business model though....give people something to get them used to it, take it away...and then have them pay to get it back."

    How do you know it was intentional? During that time they were manufacturing cars faster than they could deliver them. It may have been an oversight that they are just now correcting.
  • edited September 2019
    @Devilstower, "for example, I had to pay to get Office on my PC. However, should Microsoft decide that they were going to turn off some of the keys on my keyboard in their latest update ... that would be an issue."

    Unless I'm missing something Microsoft would be disabling something you had paid for in your example. Turning off the seat heaters that you didn't pay for is completely different.

    This reminds me of a few years ago when people who purchased software range limited Model Ss, knowing they were software limited when they purchased them, had the limits removed if they were in a hurricane zone. Months later when Tesla re-instated the software limited range many of those Model S owners cried foul "because Tesla had taken some of their range away".

    I'm sure we'll hear the whining a few months from now when the same is done to SR Model 3 owners whose software limits were removed because they were in the path of hurricane Dorian.
  • edited September 2019
    Yep, rear heated seats are gone....:( I was pleasantly surprised to see them there when the vehicle was delivered but assumed they would be turned off at some point. This is the new model for vehicle ownership. Imagine a fleet of Tesla's that can be configured on demand based on who's driving/using them. Very tricky....:)
  • If you really want to cry foul, what about the folks who bought a stripped SR+ only to find EAP installed for free and fully functional. Life isn’t fair.
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