Model S

Large display and computer died a few months after my warranty ran out

edited November -1 in Model S
2014 Model P85D, warranty ran out in December 2018. My main, large , display would not come on so I called Tesla service. They are impossible to get a hold of and my app would not work since it could not connect to the car. I called and waited 45 minutes for Tesla to answer, they told me it had "fatal errors" so bring it in.
Turns out I had what they referred to as "corruption" in the computer and they could not connect to the display , they replace the entire screen and computer for $2,800.00
I had the screen give me trouble booting up a few times over the last year so I think I started having the problem while under warranty (they said I did have fatal errors preciously but the computer was able to correct them) but unfortunately it did not totally fail till after the warranty.
Anyone else having this problem , that is a very expensive repair .

John

Comments

  • edited September 2019
    this kind of failure after warranty is what scares me.
  • edited November -1
    Then sell your car.
  • edited September 2019
    That cost seems in line with what others have paid, IIRC.

    If you’re game you might consider buying a salvaged MCU, maybe someone here will have some advice on what to do with it once you get one!

    To add insult to injury - there will probably be a newer/better/faster/cooler/more efficient version out shortly after you replace this one.

    Barry- Simmer down now! :P This may be a real person posting and not a hit-and-run FUD post.
  • edited September 2019
    This thread might be of interest if you haven’t seen it already.

    https://forums.tesla.com/forum/forums/did-you-have-replace-your-mcu#new
  • edited September 2019
    Expensive repair or cheap upgrade?
    Was it replaced with a newer version?
  • edited September 2019
    Is this after 100,000 miles or did you skip the extended warranty to save $4000? If so, sounds like you’re still ahead, so far.
  • edited September 2019
    If a $2,800 repair scares people, I am guessing you have never had to have a blown/leaking head gasket replaced...
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