Model S

Dashcam and Sentry Question

edited November -1 in Model S
I am a bit confused how they work together. Just today I got my USB and went thru the formatting - simple. Plug it in and have the Sentry Icon on the display. So is does the Dashcam AND the Sentry need to be on (red button) while driving? I don't get how they work together or independently. The update:

"Security & Convenience
To help make USB storage for our Dashcam and Sentry Mode features easier to manage, video clips taken while your vehicle is being protected by Sentry Mode will now be stored to a separate folder on your USB drive. Older clips will also be automatically deleted if you’re low on storage."

Doesn't seem to help me understand. Appreciate the input.


  • edited November -1
    Sentry Mode is only used when parked. The dashcam is used when driving, but it comes on as soon as you get in the car, so both the dashcam and Sentry Mode might be on until you shift into reverse or drive. You won’t see the Sentry Mode icon unless you’re in park. None of this is new for V10.

    One important point: before removing the USB to look at video files, make sure you stop both the dashcam and Sentry Mode, and then wait 20 seconds or so before removing the USB. This allows the system to finish writing files to the drive.
  • edited October 2019
    Also note that if you have an incident or an accident you should tap the red icon. This will download the previous 10 minutes to your USB for your viewing pleasure.
  • edited October 2019
    Saving video by touching the dashcam icon doesn’t actually download anything, it just moves (not copies) video files from the RecentClips folder to SavedClips, where they won’t get overwritten.
  • edited October 2019
    I should add that it’s better to wait a minute or so before saving dashcam video. If the current video file is still being written when you save, it won’t get moved and you might not capture the event that you’re trying to save.
  • edited October 2019
    Just setting up recording of dash cam after V10 upgrade. I see just a small round icon, tapping it changes from black to red and back again. Did the Icon change from V9 or do I have some other problem. Nothing seems to store on a stick with the appropriate folder and format.
  • edited October 2019
    Got V10. Reformatted and installed a brand new microSD drive with USB adapter. Installed the latest software update, 2019.32.12.1. Did two-scroll-wheel-reset.

    No DashCam.

    Reformatted microSD drive, reinstalled in forward USB port.

    Still no DashCam. Nothing, zip, nada.
  • edited October 2019
    I take exasperation, and give up.
  • edited November -1
    @lrf3141: The icon you’re asking about is the Sentry Mode icon, and that was already there in V9. It only appears when you’re in park.
  • edited November -1
    @avesraggiana: Did you remember to create a TeslaCam folder on the drive? Won’t work otherwise.
  • edited January 15
    I have a 2017 Model S and have formatted a 15GB USB as Fat32, created the folder TeslaCam, and the red sentry icon properly turns on, but after 4 weeks no recordings have been made. I've seen Model 3 postings about too much being recorded, so I'm concerned that something is wrong.

    Did I miss something?
    Are recordings only made if there is a security incident?
    Is the best way to test is to go to a remote area and bang on the car until the alarm goes off?
  • edited January 15
    @huard: If your car was produced before August 2017, it has HW2 which does not support the dashcam feature or recording video with Sentry Mode. You can still turn on Sentry Mode but it will function only as an alarm.

    If your car was produced later and has HW2.5, does the dashcam icon appear on the touchscreen? This is different from the Sentry Mode icon.
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