Model 3

Backup Camera Not Working

I installed the update for my SR+ one day ago. Everything was working fine when I drove it yesterday. Now my backup camera shows a black box with two white lane lines when I put it in reverse. I have rebooted the car and it did not help. Any ideas?


  • edited November 2019
    Reboot again. Sometimes it takes more than one reboot to fix issues.

    By the way, "I installed the update" doesn't mean anything -- always include the version number.
  • edited November 2019
    Mine did the same, next day everything is fine. I also tried soft reboot it did not help.
  • edited November -1
    Mine did the same thing and no reboot method would fix it. Next morning it was working again and has been ok since.
  • edited February 2020
    It has been four days since my Model 3 has worked. The backup camera not working. Navigation system not working. Side sensors are sometimes working. Day/night brightness recognition is not working. Blind spot recognition not working. I have tried rebooting 10 times. Soft boot/hard reset and Power Down from menu. Nothing works. I contacted SC through the app for a service appointment. At first they gave me an appointment in 10 days, then I got an email that pushed it to 3 weeks! I don’t feel safe in my M3. Is this how a premium car company operates? Very disappointed. I don’t know what to do. Software version is 2020.4.1. Anybody? I love my M3, but this is testing my resolve.
  • edited February 2020
    @lori.m.shapiro Same thing is happen to me. Is your navigation frozen at your last locations? And is your visualization also not showing anything around the car? Also setup an appointment.
Sign In or Register to comment.