Model S

Ummm, retro warranty change to older cars......!!?

Just saw on my account for my 2014 S85, that the warranty for by battery and DU now says “8 years or 120,000 miles, whichever comes first”. Anyone have any insight into this? I blew passed 120,000 miles 53,000 miles ago....

BTW, it’s not just me, a friend of mine actually noticed it on her account as well for her 2015 85D.

I checked to see if perhaps Tesla changed the warranty on the current S and that perhaps that may be where the mistake was made, but nope. The current warrant is simply 8 years on the battery and DU.
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Comments

  • edited December 2019
    Same for my 2017 S100, went from 8-unlimited to 8 or 120K.
  • edited November -1
    Since posting this, I looked at the Warranty manual in My Account and it still says Model S and X’s batteries and DUs are warrantied for 8 years. No mileage limitation mentioned except for the original S60’s.
  • edited November -1
    I plan on printing that page up in case this change on my account is foreshadowing of a change which legally can;t happen, but I want it in print just in case......
  • edited December 2019
    Good idea, I'll do the same.
  • edited December 2019
    This is another perfect example where going all digital is mistake. A printed manual/warranty can’t be deleted, altered, hacked, etc.
  • edited December 2019
    When I got my car in March 2014, there was an owners guide (short version of owner’s manual) and a warranty booklet in the glove box. Just to interject some history here. Originally, to include when my car was new, the DU was part of the 4 yr BTB warranty, so that is what my warranty book says. I believe it was in 2015, they put the DU under the same warranty as the battery.
  • edited November -1
    I presume this is just an issue where Tesla is listing the current warranty for new cars. It could not affect warranties that were in effect when the car was purchased.

    For my 2013 S85 -
    The Battery and Drive Unit section online now says: 8 years or 120,000 miles, whichever comes first

    The warranty document I have from March 2013 says:
    Battery Limited Warranty
    Subject to the exclusions and limitations described in this New Vehicle Limited Warranty, the Battery Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of the vehicle’s lithium-ion battery (“Battery”) manufactured or supplied by Tesla that occur under normal use for a period of 8 years or for the miles specified below for your vehicle’s Battery type, whichever comes first:

    • 40 kWh - 100,000 miles (160,000 km)
    • 60 kWh - 125,000 miles (200,000 km)
    • 85 kWh - unlimited miles/km
  • edited December 2019
    If you have a copy of your T&Cs, there is a link to the warranty on page 3. Save it. Mine says:

    Your vehicle’s Battery and Drive Unit are covered under this Battery and Drive Unit Limited Warranty for a period of 8 years, with the exception of the original 60 kWh battery (manufactured before 2015) that is covered for a period of 8 years or 125,000 miles/200,000 km, whichever comes first.

    ‘17 S75 + ‘17 X75D Both: Uncorked [E]AP MCU1 FSD AP2.5 Intrusion 19.40.1.1 Grin on!
  • edited December 2019
    Slevinn, notice it didn’t say anything about the DU..... That was at the time like I said above was before Tesla included the DU in that. So, like me and others with similar vintage cars, we have nothing in our warranty paperwork that states the DU is covered by the 8 year no mileage limit warranty. Up until this recent change in our respective accounts, it said Battery/Drive Unit 8 yrs/unlimited miles.

    Ohmster, what is T&Cs?

    I looked up under My Account for Warranty and it still says S and X battery and drive unit are covered for 8 years. No mention of mileage limitation except for thoseS60’s made prior to 2015.

    This Warranty info is dated Feb 1, 2019. So the concern here is that either this change under everyone’s accounts is a gaffe which is fine or foreshadowing of an unannounced changed. Per the the Model S page, the warranty still shows just the 8 year limit.
  • edited December 2019
    @jd. Terms and Conditions. Should be with your delivery documents on your account under 'Manage/View Details/Delivery Documents'.

    I wouldn't worry about this. They can't retroactively change the warranties so long as they are still in business. :)
  • edited December 2019
    Not all that concerned. I'm sure at some point it will be corrected.

    @jordanrichard - I checked my Model S Quick Guide (printed and included with the Dec-2016 S75). Says exactly the same thing (i.e. not changed at least through end of 2016).
  • edited December 2019
    Current Warranty statement:
    "Your vehicle's Battery and Drive Unit are covered under this Battery and Drive Unit Limited
    Warranty for a period of:
    • Model S and Model X - 8 years (with the exception of the original 60 kWh battery
    manufactured before 2015 that is covered for a period of 8 years or 125,000 miles/200,000
    km, whichever comes first)."

    So there is no mileage limit for 85s and all model Ss after 2014.
  • edited November -1
    Ohmster, I can't "use" my original warranty booklet because that was before Tesla changed it to where the DU was included in the unlimited mileage coverage.

    rxlawdude, I know that. The operative word is "Current". Just as up until the other day the "current" Battery and DU coverage listed in my account was "8 years, unlimited miles".

    I am not losing sleep over this, I just posted this to see if anyone else has seen this odd change. While I am not losing sleep over it, it certainly got my attention and everyone here knows Tesla has a long history of making changes without letting anyone know. I know that legally a company can not take anything away from a warranty as it was stated upon purchase. Well, unless one has proof of what the stated warranty is from the time of purchase......

    I just printed a hard copy of the warranty dated Feb 1, 2019.
  • edited December 2019
    @jordan, I'm confused. The language of the CURRENT warranty has no mileage limit at all. ONLY the older 60kWh batteries are mileage limited.

    Here's the actual language from the current ordering screen for MS:
    Warranty
    Basic Vehicle - 4 years or 50,000 miles, whichever comes first
    Battery & Drive Unit - 8 years
  • edited November -1
    Yes the "current" warranty displayed says that, under the "Learn More" for the Warranty dated BTW Feb.1 ,2019. Not disputing that. That matched what WAS listed under mine and many others' "Manage Car" tabs.

    Now, meaning "current", under Manage Car tab, it says "8 yrs/120,000 miles whichever comes first". Again, the only reason this got my attention is that Tesla does have a history of changing things without notice. Also there is a long standing history of not everything on their website matching. Meaning, updated documents like Owners Manual and Warranty lag behind.
  • edited December 2019
    2013 85S 77,000 miles

    Mine now says 120,000 as well.
  • edited December 2019
    Ditto for my 2012 P85
  • edited December 2019
    Same for my March 2016 P90DL.
  • edited December 2019
    #metoo for my 2013P85 and 2015P85D
  • edited December 2019
    Still can’t be bothered to look as I’m thinking it has to be a typo.
  • edited December 2019
    Same for my November 2016 build P100D. Looks like a lot of typos. Something is clearly amiss.
  • edited December 2019
    Same for my November 2016 build P100D. Looks like a lot of typos. Something is clearly amiss.
  • edited December 2019
    Sorry.
  • edited December 2019
    Yep, that's clearly a glitch on the owner webpage.
  • edited November -1
    Same. Mileage now listed on a 17' S, but the NEW VEHICLE LIMITED WARRANTY PDF link still shows the same 8 year with no mileage specification.
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