Model X

Another issue. This time with the app.

edited November -1 in Model X
The Tesla app is very glitchy.

One of my pet peeves about this app is with logging in. It has a face recognition option in the setting. But sometimes the app signs out on its own. Or sometimes I sign out of it.

When I choose to go back in, it NEVER goes to face recognition, despite the fact that I checked the box. I have to write in the password.

Again, glitch after glitch after glitch after glitch. It won’t stop.

Will report next one, I’m sure next week.....


  • edited January 2020
  • edited January 2020
    Now that is strange.
    Have conservatively used my app 1800 times. I have had to type my password in maybe twice. And that is over 5 years.
  • edited January 2020
    Perhaps your the glitch
  • edited January 2020
    App logs in with Face ID flawlessly time after time after time on my end. I dunno maybe get a new phone or a new face :)
  • edited January 2020
    Maybe it doesn’t recognize you without makeup.
  • edited January 2020
    *sigh* ok the facial recognition is for unlocking the car and starting without key not for signing into the app.

    I don’t know why you would need to sign out like you’re saying you do, I’m assuming it’s so you Have a reason to write another post here. When you do sign out, the app defaults to turning facial recognition off - I assume because it’s the most secure setting.

    No need to report next one, it’s probably an issue only you have and you aren’t looking for solutions. Just share it with your spouse.
  • edited January 2020
    Just want to applaud the restraint and great humor in the responses.
    Would be easy to go off the deep end.
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