Hi all. I just received a call back from a supervisor at Tesla, letting me know the progress on getting the new web-based reporting system up and running. Some of us have it in our contract that they will, "We provide 24/7 web-enabled monitoring at no additional cost to you, as specified in the agreement." yet, just getting off the phone with the supervisor, that this will not happen this year. This is on both page 1 and on page 3, under Section (b) (ii).
I know that they have told me since before last August 1st, 2019 that they are working on getting a web-enabled monitoring in place and yet, no estimate time when we will be getting this.
Just wondering from those that have this language in there contract, what your feelings are in regards to not having the web-enabled monitoring?