Based on the nightmare customer service stories I'm reading, I'm considering getting solar panels plus Powerwalls from an authorized reseller (Sunrun). I'm curious if others have done this. Specifically, I'm interested to know if the Tesla app itself operates just like it would as if you purchased everything from Tesla.
I know Sunrun has their own app for their panels, but I'd like to be able to see everything (solar generation, home consumption, push/pull from grid, and powerwall) in one app...the Tesla app.
Also, do all the Powerwall functions such as "Storm Watch" operate the same way when you don't get the solar panels direct from Tesla.
For what it is worth, this is a system that would be purchased outright (not leased).