Tesla Forums are now read only. To continue the conversation with the Tesla community visit engage.tesla.com.
Solar Lease Transfer- TERRIBLE CUSTOMER SERVICE
We, myself and the buyer, signed a transfer agreement on 6/24 and the home closed on 6/30. I received a bill on 8/2 for $166.91. Tesla does not answer email and like all of you, after being on the phone on hold for almost an hour, I get answers like "you can pay the bill and you will be reimbursed when the audit is complete" Wait what? What "audit"? We are through Tesla. I was also told they won't contact me when the "audit" is complete. They seem to have no idea when the process will be completed. TERRIBLE CUSTOMER SERVICE.