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Still Waiting Since Mid June... Very Frustrated!
2.5 months later, and I still don't have a permit....really disappointed in Tesla. Their customer service is really bad; no communication at all!
I was told I would have my permit by Aug 11 at the latest. After not hearing from them by Aug 20, I called them. I was told by Tesla they are waiting for the City. After waiting another 5 days, on Aug 25 I decided to contact the City myself. The city told me they sent correction back to Tesla on Aug 15 and haven't heard back! I immediately contacted Tesla, and was told they would look into this and get back to me. It's been a week and no one has contacted me.
Now that it's September I'm getting really nervous. I was told the install would be about 4 to 6 weeks after the permit, and that the whole process would be about 4 months from the day of signing the application.
I need the roof installed and operational before the end of the year if I'm going to get the 26% tax credit!
What is going on with them?