I waited on hold for thirty minutes only to be told I have to wait a month for a service appointment. The last time I waited there was no loaner and it took four days to get my car back. There were no updates as promised and when I picked my car up it was filthy with greasy handprints on the front of the car. Looks like things are getting worse over time and I’m going to look for a trade. It’s a shame, great technology but the worst service you can ever imagine. Just pathetic!