Has this happened to anyone? I'm in NorCal and we just had an 8.16kwh system installed today with a 1 Powerwall (for home/subpanel backup). The big moment came when we flipped the switch for testing! The Powerwall and gateway came up fine - but the SolarEdge HD Wave inverter would not "commission" - it showed power being produced but got stuck at "Optimizing - 0 of 0 found" (we have 24 panels). They also thought it was odd that the inverter showed it was in "night mode" while it was late afternoon and we had full daylight.
Tesla's subcontractor tried to restart the inverter a few times and thought the unit might be defective. They advised me they do installs and, once done, Tesla takes care of the maintenance. They will open a ticket with Tesla to have the unit checked (with possible RMA).
So I'm really new to this being it was just installed and all - but any tips?
I will also call my project advisor to let them know to see if we can expedite the review and fix. So excited to have it installed but not working was definitely a let down. Alas, first world problems.
Thanks for any tips & insight!