Model 3

Add a driver via Tesla website - Not received log-in credentials - UK

Hi, I've added my girlfriend to my car via the website & she has received an email confirming that she now has access. She's downloaded the app but has not received details of her log-in name & temporary password. How long have people waited before receiving these details, am I missing something else?


  • I had it take from a Saturday to Monday and a second time almost immediately on a weekday.
  • Maybe your girlfriend needs to create an account using the same e-mail address you provided to Tesla. That’s how it worked when we added my wife to our Model 3, not sure if they’ve changed the process.
  • Also check your spam folder.
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