New York

Upstate NY Service options

Hi, currently waiting on a Model 3. I was wondering if anyone knew what options I had for service living in upstate NY.
Are the mobile rangers able to make it a little north of Saratoga Springs?
I see some service center in Latham, is it possible to get warranty related issues addressed there?
Let me know if you have experience in upstate NY.


  • This section of the forum is very rarely visited. You would be better off posting on the Model 3 section.
  • I've used the Latham service center for some warranty work on my Model Y. No the app and make an appointment. The app will ask you to describe the issue you are having. If a service ranger can repair it, then Tesla will call you and arrange the day and location.
  • @killianz26

    Hey, im living in Albany County right now and just bought a Model 3 a couple months ago. There is a physical service center by the Albany airport, and to answer your question yes mobile service rangers should go wherever they are needed. Some anecdotes from other parts of the country are that they are willing to travel hours away from nearest service center.

    Not sure if you got an answer to this already.
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