The first service appointment I could make for what I consider a serious issue was five weeks out. I took it. Three or four days before the appointment I received a text message from my Orlando service center (an hour and a half away) informing me that vehicle would not even be looked at for 3 to 5 days if I brought it in as scheduled and suggesting that I reschedule on the app. The first available date was, you guessed it, five weeks after my scheduled appointment. I am keeping the original appointment date and I will just have to be without a car for who knows how long. To add to the annoyance, no loaner will be available and the offered Uber credits are of no use to me. Heretofore I have enthusiastically sung the virtues of my car when asked, and I still will but with a qualifier: Great car, terrible service.