I'm having issues with my system. Any advice would be appreciated.
Quick background: having siding installed on my house's exterior. Had a 3rd party electrician disconnect and remove/replace the inverter boxes from the outside of my house (filled out appropriate paperwork through Tesla Portal). Then, we had a natural gas generator installed and connected to our main electrical system. The Tesla solar connections to our main electric had to be removed because they were reportedly not up to code as they had been "spliced" in to the main electrical input with "bug clamps" instead of being run into separate circuits on our panel. This was reconnected to open circuits in our main electric panel, and I turned the inverters back on.
It has been cloudy/rainy for the week or so since I turned it back on, but the solar seems to be generating fine. However, I am not getting any data on my usage from the electric grid (the grid icon is dark on the lower left hand corner of the app screen). The Tesla App is saying that I am 100% solar, which I know is not correct b/c even at night we have power (and no PowerWall). Normally, we ran about 40% solar before this project. I've asked the electricians and they said that everything is hooked up properly. Occasionally, the Tesla App will have 0.1 kW coming from the Grid, but it will go away after not too long. I've reset the Gateway multiple times. I reached out to Tesla but they have not been helpful--just gave me a link on how to use the app which I had been using for > 1.5 years with our system.