I placed an order of Desktop Supercharger on October 15th but I never received any tracking information for my order. I email to customer service a thousand times, they replied to one of my email on October 30h to let me know that it was an error in processing. They have started reprocessing the order this normally takes 5-7 business days.
Now is 2 weeks after but I still not received my product as well as tracking information. I emailed to customer service again and they never responded.
To be honest, I’m planning to purchase the new electric car and the first model that I was thinking about is Tesla Model S. How dare I can buy a car from you with that service??