Just wondering what everyone thinks.
I recently went to a Tesla center and, after test driving, decided to place an order for a new Model Y. The salesperson informed me that there was an inventory car that exactly matched my configuration and was ~$2000 less. It had less than 50 miles (so it's not a demo car or had been previously owned) and seemed to have a bumper replaced which he said is commonly damaged during transport. He went on and said that this is all internal and Tesla is not required to disclose it so it's not in public record. I went ahead and placed the order and was informed next day that the car will be delivered in 3-4 days. I then paid the remaining balance for the car and scheduled for delivery.
While obtaining insurance for the car, I was alerted that there's a history associated with this car that caused an increase in premium. I thought something's going on and called the Tesla center several times daily over the next few days requesting for repair record. Every salesperson told me they couldn't see report of what was repaired until today (the day before scheduled delivery) when a salesperson advised me to not take the car because something happened to the car that required 48k worth of repair.
I just want to vent a bit because I thought this is totally unacceptable. I would have unknowingly purchase a "nearly totaled" car as a new car if I haven't investigated further. And no one actually tried to disclose the real damage until I luckily talked to this salesperson the day before delivery who disclosed it. Has this happened to anyone else? Think this is something that I should make a formal complaint to the Tesla center?