Service app rocks
I got a dash screen message this afternoon that my 12V battery would need to be replaced soon. It had been over 275,000 miles since it had been changed. I decided to jump on the phone app while I was out doing errands. The app knew that I had a 12 V message, so it was simple to just click on that as my issue. I left word that I'd like a ranger to come take care of it. Four different service center options popped up with appointment times ranging from 1.5 to 3 weeks out. Took about a minute to get everything squared away.
I went ahead and texted the ranger that I was hoping to get by choosing the Boise service center, just to make sure I'd done the appropriate thing. He texted me back 40 minutes later letting me know they had received the appointment request and I'd be put on his schedule for when he swings through town. Boise is 750 miles away, so they run a route through the territory on a schedule. Can't imagine things being much easier. Far more convenient than phoning into a service center and starting from square one.
I went ahead and texted the ranger that I was hoping to get by choosing the Boise service center, just to make sure I'd done the appropriate thing. He texted me back 40 minutes later letting me know they had received the appointment request and I'd be put on his schedule for when he swings through town. Boise is 750 miles away, so they run a route through the territory on a schedule. Can't imagine things being much easier. Far more convenient than phoning into a service center and starting from square one.
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version for making service appointments. A few of mine have just simple disappeared after confirmation and it’s a PITA entering it all again on my phone.
My appt has been pushed out until Dec 10th. Daughter board ship date still "pending"
@BH, please ask your ranger if he has heard of the "Home file clearing" trick and if it is something Mobile can do...
Now with another forced lockdown tommorow, I will be lucky if I hear crickets...
What’s the problem ? Is this to hard to implement Teslatap , I think not.
And one more question, does MCU control security or is it the body control module?
Thanks in advance
> Just the unvarnished truth, as always. Pretty sure the app didn’t get me any”special treatment.”
You don't have the limited release app for special customers?
>I change my own 12 V batteries, but not on a 2013 Model S. Requires special >tools to work in that hole.
Speculum...
Just got an email asking for acceptance of a service estimate. Took one click.
12V Battery $140
Labor $45
No fee for 1500 mile round trip for ranger. 205k miles out of warranty.
How awesome is that. What a bargain.
I had mobile service(was called Rangers) come out to our place and replace a part on our MS and they also put the fender protection on our M3 when I asked about it. All goodwill.
They wouldn't take a tip. So I ordered some stuff from the Tesla Shop.
Got a text from the ranger confirming a visit to my town next week with a proposed meeting time. Only one day different than first available at a service center.
Could you ask about the home page clearing? I talked to a SvC and got some info, but not enough...
TIA...
Those posts quoted SvC as clearing home folder, and then asking owner to clear nav and reset trip meters
> Update:
>
> Just got an email asking for acceptance of a service estimate. Took one click.
>
> 12V Battery $140
> Labor $45
> No fee for 1500 mile round trip for ranger. 205k miles out of warranty.
>
> How awesome is that. What a bargain.
$45 (15 minute estimate)!? do they know where the 12v is located on your car? I think they're thinking newer position.