I got a dash screen message this afternoon that my 12V battery would need to be replaced soon. It had been over 275,000 miles since it had been changed. I decided to jump on the phone app while I was out doing errands. The app knew that I had a 12 V message, so it was simple to just click on that as my issue. I left word that I'd like a ranger to come take care of it. Four different service center options popped up with appointment times ranging from 1.5 to 3 weeks out. Took about a minute to get everything squared away.
I went ahead and texted the ranger that I was hoping to get by choosing the Boise service center, just to make sure I'd done the appropriate thing. He texted me back 40 minutes later letting me know they had received the appointment request and I'd be put on his schedule for when he swings through town. Boise is 750 miles away, so they run a route through the territory on a schedule. Can't imagine things being much easier. Far more convenient than phoning into a service center and starting from square one.