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Delay in getting inverter replaced
I have a SolarCity solar system from mid 2015. The ABB inverter stopped working in mid October (5 year inverter life seems a bit short, BTW).
Tesla is still not keeping me updated on progress of providing a replacement (this has a 30-year warranty under the old MyPower program). After long hold times on calls, I still get no updates on progress. My utility bills are surging back (well over $200/month), and it's not clear to me that there will be any or adequate compensation or even that they have any incentive to prioritize the replacement.
I have heard from an old colleague in Arizona that there has been a rash of SolarCity lease customers that are not getting their systems repaired in a timely fashion; that Tesla perhaps would rather face whatever contractual penalties rather than promptly remedy the situation.
Have others had an inverter failure? How long did it take for repair / replacement?